Problem Note 65050: You see an "unexpected server error" message when you create an assessment in SAS® Governance and Compliance Manager
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When you create an assessment in SAS Governance and Compliance Manager, you might see an error similar to the following in the SASRiskGovernanceFrameworkMidTier.log file:
ERROR com.sas.oprisk.server.cpb3.function.CreateBusinessObjects - Error Creating New Business Objects
org.json.JSONException: JSONObject["linkInstanceId"] not found.
org.json.JSONException: JSONObject["linkInstanceId"] not found.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Governance Framework | Windows 7 Home Premium x64 | 7.4 | 9.4 TS1M5 | ||
| Windows 7 Home Premium 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2016 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Std | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Std | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Datacenter | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 for x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 10 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft® Windows® for x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Professional 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Professional x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate x64 | 7.4 | 9.4 TS1M5 | ||||
| Linux for x64 | 7.4 | 9.4 TS1M5 | ||||
A fix for this issue for SAS Risk Governance Framework 7.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/D4Z.html#65050| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-11-12 10:39:02 |
| Date Created: | 2019-11-03 06:55:54 |