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Problem Note 64787: You see a "physical file does not exist" error in SAS® Studio 3.x when you attempt to upload, save, or download a file

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When you upload, save, or download a file in SAS Studio 3.x, the following error pop-up message might appear:

physical file does not exist path1/path2/filename

In the message, path1 is the application server context directory path, path2 is the desired target path, and filename is the name of the file that you want to work with.

The application server context directory path is prepended to the target path, which creates an invalid path.

The problem is caused when two slashes in a path are collapsed into one.

This issue can occur under either of the following conditions 

  1. The Apache HTTP server was upgraded to 2.4.39 or later.
  2. Third-party software, such as SiteMinder or IBM WebSEAL, has a rule to modify two slashes to one slash.

On UNIX systems, to circumvent the problem, edit the workspaceserver_usermods.sh file to modify the USERMODS_OPTIONS= statement to the following:

USERMODS_OPTIONS=
cd /

On Microsoft Windows systems, this problem occurs only when you use Universal Naming Convention (UNC) paths. For a circumvention on Windows systems, contact SAS Technical Support.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After you apply the hot fix, ensure that you remove the modifications that you implemented for any workarounds on either UNIX or Windows systems.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS StudioMicrosoft® Windows® for x643.79.4 TS1M5
Microsoft Windows 8 Enterprise 32-bit3.79.4 TS1M5
Microsoft Windows 8 Enterprise x643.79.4 TS1M5
Microsoft Windows 8 Pro 32-bit3.79.4 TS1M5
Microsoft Windows 8 Pro x643.79.4 TS1M5
Microsoft Windows 8.1 Enterprise 32-bit3.79.4 TS1M5
Microsoft Windows 8.1 Enterprise x643.79.4 TS1M5
Microsoft Windows 8.1 Pro 32-bit3.79.4 TS1M5
Microsoft Windows 8.1 Pro x643.79.4 TS1M5
Microsoft Windows 103.79.4 TS1M5
Microsoft Windows Server 20083.79.4 TS1M5
Microsoft Windows Server 2008 R23.79.4 TS1M5
Microsoft Windows Server 2008 for x643.79.4 TS1M5
Microsoft Windows Server 2012 Datacenter3.79.4 TS1M5
Microsoft Windows Server 2012 R2 Datacenter3.79.4 TS1M5
Microsoft Windows Server 2012 R2 Std3.79.4 TS1M5
Microsoft Windows Server 2012 Std3.79.4 TS1M5
Microsoft Windows Server 20163.79.4 TS1M5
Windows 7 Enterprise 32 bit3.79.4 TS1M5
Windows 7 Enterprise x643.79.4 TS1M5
Windows 7 Home Premium 32 bit3.79.4 TS1M5
Windows 7 Home Premium x643.79.4 TS1M5
Windows 7 Professional 32 bit3.79.4 TS1M5
Windows 7 Professional x643.79.4 TS1M5
Windows 7 Ultimate 32 bit3.79.4 TS1M5
Windows 7 Ultimate x643.79.4 TS1M5
64-bit Enabled AIX3.79.4 TS1M5
64-bit Enabled Solaris3.79.4 TS1M5
HP-UX IPF3.79.4 TS1M5
Linux for x643.79.4 TS1M5
Solaris for x643.79.4 TS1M5
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.