SUPPORT / SAMPLES & SAS NOTES
Problem Note 64660: An "mo_login.sas" error message is displayed in SAS® Customer Intelligence Studio after you log on
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After you log on to SAS Customer Intelligence Studio, the following error message is displayed:
The following SAS code failed to execute:
"mo_login.sas"
Please contact you systems administrator.
"mo_login.sas"
Please contact you systems administrator.
Closing the error message does enable you to continue working, and the error message does not reappear unless you log on again.
When this problem occurs, the log for SAS® Marketing Optimization contains the following error:
ERROR: A character operand was found in the %EVAL function or %IF condition
where a numeric operand is required. The condition was:
(%bquote(&username) ne and %bquote(&username) ne &old_username)
ERROR: The macro MO_EDIT_USER will stop executing.
where a numeric operand is required. The condition was:
(%bquote(&username) ne and %bquote(&username) ne &old_username)
ERROR: The macro MO_EDIT_USER will stop executing.
This error occurs when users in SAS® Management Console have display names that contain hyphens or other characters that can be confused with arithmetic operations.
To work around this issue, manually add the %BQUOTE macro variable to the %STR(&OLD_USERNAME) macro variable in the SAS program mo_edit_users.sas , as shown below:
%bquote(%str(&old_username))
If you need assistance making this change, contact SAS Technical Support.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.5 | |||
| Microsoft Windows 8 Enterprise 32-bit | 6.5 | |||||
| Microsoft Windows 8 Enterprise x64 | 6.5 | |||||
| Microsoft Windows 8 Pro 32-bit | 6.5 | |||||
| Microsoft Windows 8 Pro x64 | 6.5 | |||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.5 | |||||
| Microsoft Windows 8.1 Enterprise x64 | 6.5 | |||||
| Microsoft Windows 8.1 Pro 32-bit | 6.5 | |||||
| Microsoft Windows 8.1 Pro x64 | 6.5 | |||||
| Microsoft Windows 10 | 6.5 | |||||
| Microsoft Windows 95/98 | 6.5 | |||||
| Microsoft Windows 2000 Advanced Server | 6.5 | |||||
| Microsoft Windows 2000 Datacenter Server | 6.5 | |||||
| Microsoft Windows 2000 Server | 6.5 | |||||
| Microsoft Windows 2000 Professional | 6.5 | |||||
| Microsoft Windows NT Workstation | 6.5 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.5 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.5 | |||||
| Microsoft Windows Server 2003 Standard Edition | 6.5 | |||||
| Microsoft Windows Server 2003 for x64 | 6.5 | |||||
| Microsoft Windows Server 2008 | 6.5 | |||||
| Microsoft Windows Server 2008 R2 | 6.5 | |||||
| Microsoft Windows Server 2008 for x64 | 6.5 | |||||
| Microsoft Windows Server 2012 Datacenter | 6.5 | |||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.5 | |||||
| Microsoft Windows Server 2012 R2 Std | 6.5 | |||||
| Microsoft Windows Server 2012 Std | 6.5 | |||||
| Microsoft Windows Server 2016 | 6.5 | |||||
| Microsoft Windows Server 2019 | 6.5 | |||||
| Microsoft Windows XP Professional | 6.5 | |||||
| Windows 7 Enterprise 32 bit | 6.5 | |||||
| Windows 7 Enterprise x64 | 6.5 | |||||
| Windows 7 Home Premium 32 bit | 6.5 | |||||
| Windows 7 Home Premium x64 | 6.5 | |||||
| Windows 7 Professional 32 bit | 6.5 | |||||
| Windows 7 Professional x64 | 6.5 | |||||
| Windows 7 Ultimate 32 bit | 6.5 | |||||
| Windows 7 Ultimate x64 | 6.5 | |||||
| Windows Millennium Edition (Me) | 6.5 | |||||
| Windows Vista | 6.5 | |||||
| Windows Vista for x64 | 6.5 | |||||
| 64-bit Enabled AIX | 6.5 | |||||
| 64-bit Enabled Solaris | 6.5 | |||||
| HP-UX IPF | 6.5 | |||||
| Linux for x64 | 6.5 | |||||
| Solaris for x64 | 6.5 | |||||