Problem Note 64542: Creating or re-forecasting a SAS® Forecast Studio project fails or stops responding, and a Segmentation Violation error is displayed
In SAS® Forecast Server, when you create or re-forecast your SAS Forecast Studio project, you might encounter one of the following symptoms:
- SAS Forecast Studio stops responding, and the following message is displayed in the interface:
SAS Forecast Studio is currently producing forecasts
- SAS Forecast Studio stops responding, and the following message is displayed in the interface:
Reforecasting the project.
- SAS Forecast Studio stops the process, and an error similar to the following is displayed in the SAS log:
ERROR: An exception has been encountered.
Please contact technical support and provide them with the following traceback information:
The SAS task name is [HPFDIAGN]
Segmentation Violation
Traceback of the Exception:
...
The problem occurs when SAS Forecast Studio attempts to perform refinement of UCM model parameters on series that contain all, or almost all, zero values.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Forecast Server | Windows 7 Ultimate x64 | 14.2 | | 9.4 TS1M4 | |
64-bit Enabled AIX | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8.1 Pro x64 | 14.2 | | 9.4 TS1M4 | |
Windows 7 Enterprise 32 bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 10 | 14.2 | | 9.4 TS1M4 | |
Windows 7 Professional x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2008 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2012 Std | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2012 Datacenter | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2012 R2 Datacenter | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2012 R2 Std | 14.2 | | 9.4 TS1M4 | |
Windows 7 Ultimate 32 bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2008 R2 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2008 for x64 | 14.2 | | 9.4 TS1M4 | |
Windows 7 Home Premium x64 | 14.2 | | 9.4 TS1M4 | |
Windows 7 Home Premium 32 bit | 14.2 | | 9.4 TS1M4 | |
Windows 7 Enterprise x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft® Windows® for x64 | 14.2 | | 9.4 TS1M4 | |
Windows 7 Professional 32 bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8.1 Pro 32-bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8.1 Enterprise x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8.1 Enterprise 32-bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8 Pro x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8 Pro 32-bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8 Enterprise x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8 Enterprise 32-bit | 14.2 | | 9.4 TS1M4 | |
64-bit Enabled Solaris | 14.2 | | 9.4 TS1M4 | |
HP-UX IPF | 14.2 | | 9.4 TS1M4 | |
Linux for x64 | 14.2 | | 9.4 TS1M4 | |
Solaris for x64 | 14.2 | | 9.4 TS1M4 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2019-08-12 13:43:38 |
Date Created: | 2019-07-31 11:32:28 |