Problem Note 64259: Re-forecasting a SAS® Forecast Studio project fails or stops responding, a Segmentation Violation or Read Access Violation error might be displayed
In SAS® Forecast Server, when you re-forecast your SAS Forecast Studio project, you might encounter one of the following symptoms:
- SAS Forecast Studio stops responding, and a message is displayed in the interface:
Reforecasting the project.
- SAS Forecast Studio stops the re-forecasting process, and an error is displayed in the SAS log:
ERROR: An exception has been encountered.
Please contact technical support and provide them with the following traceback information:
The SAS task name is [HPFENGINE]
Segmentation Violation
Traceback of the Exception:
...
- SAS Forecast Studio stops the re-forecasting process, and an error is displayed in the SAS log:
ERROR: An exception has been encountered.
Please contact technical support and provide them with the following traceback information:
The SAS task name is [HPFENGINE]
ERROR: Read Access Violation HPFENGINE
Exception occurred at (00B0C343)
Task Traceback
...
The problem occurs when you have a transfer function in an ARIMA model that meets the following conditions:
- The transfer function is one of multiple transfer functions in the ARIMA model.
- The transfer function is not the first transfer function that is specified in the ARIMA model.
- The order of the denominator polynomial for the transfer function is sufficiently larger than the other polynomial orders (including AR and MA polynomials) in the ARIMA model.
To circumvent the issue, take any of these actions.
- Delete the ARIMA model with the transfer function.
- Remove the input variable with the transfer function.
- Modify the orders of the denominator polynomial for the transfer function.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Forecast Server | Microsoft® Windows® for x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8 Enterprise 32-bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8 Enterprise x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8 Pro 32-bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8 Pro x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8.1 Enterprise 32-bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8.1 Enterprise x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8.1 Pro 32-bit | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 8.1 Pro x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows 10 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2008 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2008 R2 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2008 for x64 | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2012 Datacenter | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2012 R2 Datacenter | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2012 R2 Std | 14.2 | | 9.4 TS1M4 | |
Microsoft Windows Server 2012 Std | 14.2 | | 9.4 TS1M4 | |
Windows 7 Enterprise 32 bit | 14.2 | | 9.4 TS1M4 | |
Windows 7 Enterprise x64 | 14.2 | | 9.4 TS1M4 | |
Windows 7 Home Premium 32 bit | 14.2 | | 9.4 TS1M4 | |
Windows 7 Home Premium x64 | 14.2 | | 9.4 TS1M4 | |
Windows 7 Professional 32 bit | 14.2 | | 9.4 TS1M4 | |
Windows 7 Professional x64 | 14.2 | | 9.4 TS1M4 | |
Windows 7 Ultimate 32 bit | 14.2 | | 9.4 TS1M4 | |
Windows 7 Ultimate x64 | 14.2 | | 9.4 TS1M4 | |
64-bit Enabled AIX | 14.2 | | 9.4 TS1M4 | |
64-bit Enabled Solaris | 14.2 | | 9.4 TS1M4 | |
HP-UX IPF | 14.2 | | 9.4 TS1M4 | |
Linux for x64 | 14.2 | | 9.4 TS1M4 | |
Solaris for x64 | 14.2 | | 9.4 TS1M4 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2019-06-20 08:53:06 |
Date Created: | 2019-05-29 13:08:09 |