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Problem Note 64229: You do not see all of the expected buttons when you modify a fully validated incident in SAS® Enterprise GRC

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When you modify a fully validated incident in SAS Enterprise GRC, you might see only a subset of the expected buttons on the Incident screen. The problem might occur under the following conditions:

  • The Incident Event workflow is set to OFF.
  • The configuration property monitor.validation.editorsCanEdit is set to notInProcess.
  • The user has not previously been part of the life cycle of this incident, such as creating, investigating, or validating the incident.

The problem occurs after you modify the fully validated incident and click Apply. After clicking Apply, you see only two buttons: Reassign... and Cancel.

Instead, if you click Effects in the left pane to view the lists of effects for the incident, you see all of the expected buttons.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise GRCMicrosoft Windows 8.1 Pro 32-bit6.19.4 TS1M2
Microsoft Windows 8.1 Enterprise x646.19.4 TS1M2
Microsoft Windows Server 2008 for x646.19.4 TS1M2
Microsoft Windows Server 2012 Datacenter6.19.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter6.19.4 TS1M2
Microsoft Windows Server 2012 R2 Std6.19.4 TS1M2
Microsoft Windows Server 2012 Std6.19.4 TS1M2
Windows 7 Enterprise 32 bit6.19.4 TS1M2
Windows 7 Enterprise x646.19.4 TS1M2
Windows 7 Home Premium 32 bit6.19.4 TS1M2
Windows 7 Home Premium x646.19.4 TS1M2
Windows 7 Professional 32 bit6.19.4 TS1M2
Windows 7 Professional x646.19.4 TS1M2
Windows 7 Ultimate 32 bit6.19.4 TS1M2
Windows 7 Ultimate x646.19.4 TS1M2
64-bit Enabled AIX6.19.4 TS1M2
64-bit Enabled Solaris6.19.4 TS1M2
HP-UX IPF6.19.4 TS1M2
Linux for x646.19.4 TS1M2
Solaris for x646.19.4 TS1M2
Microsoft Windows 8.1 Pro x646.19.4 TS1M2
Microsoft Windows 106.19.4 TS1M2
Microsoft Windows Server 20086.19.4 TS1M2
Microsoft Windows Server 2008 R26.19.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit6.19.4 TS1M2
Microsoft Windows 8 Pro x646.19.4 TS1M2
Microsoft Windows 8 Pro 32-bit6.19.4 TS1M2
Microsoft Windows 8 Enterprise x646.19.4 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.19.4 TS1M2
Microsoft® Windows® for x646.19.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.