Problem Note 64161: The SAS® Workload Orchestrator continues to show a job as RUNNING after the job ends
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After you submit a job to SAS® Grid Manager, it might continue to show as RUNNING after the job ends. If you attempt to kill the job in the SAS Workload Orchestrator user interface (UI), you see the following message:
The requested resource is not found.
This issue is the result of a time synchronization issue between the master and execution hosts. The grid relies on the system clock of all hosts to be synchronized.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Grid Manager | Microsoft® Windows® for x64 | 9.4_M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 10 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Std | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2016 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2019 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Professional 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Professional x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| 64-bit Enabled AIX | 9.4_M6 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 9.4_M6 | 9.4 TS1M6 | ||||
| HP-UX IPF | 9.4_M6 | 9.4 TS1M6 | ||||
| Linux for x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Solaris for x64 | 9.4_M6 | 9.4 TS1M6 | ||||
A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.46 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Y.html#64161
When you submit a job to the SAS grid, it might show as RUNNING after it ends. If you attempt to kill the job in the SAS Workload Orchestrator user interface, you see the message, "The requested resource is not found."
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-06-17 11:36:10 |
| Date Created: | 2019-05-06 15:30:27 |