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Problem Note 64161: The SAS® Workload Orchestrator continues to show a job as RUNNING after the job ends

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After you submit a job to SAS® Grid Manager, it might continue to show as RUNNING after the job ends. If you attempt to kill the job in the SAS Workload Orchestrator user interface (UI), you see the following message:

The requested resource is not found.

This issue is the result of a time synchronization issue between the master and execution hosts. The grid relies on the system clock of all hosts to be synchronized.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Grid ManagerMicrosoft® Windows® for x649.4_M69.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit9.4_M69.4 TS1M6
Microsoft Windows 8 Enterprise x649.4_M69.4 TS1M6
Microsoft Windows 8 Pro 32-bit9.4_M69.4 TS1M6
Microsoft Windows 8 Pro x649.4_M69.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit9.4_M69.4 TS1M6
Microsoft Windows 8.1 Enterprise x649.4_M69.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit9.4_M69.4 TS1M6
Microsoft Windows 8.1 Pro x649.4_M69.4 TS1M6
Microsoft Windows 109.4_M69.4 TS1M6
Microsoft Windows Server 2012 Datacenter9.4_M69.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter9.4_M69.4 TS1M6
Microsoft Windows Server 2012 R2 Std9.4_M69.4 TS1M6
Microsoft Windows Server 2012 Std9.4_M69.4 TS1M6
Microsoft Windows Server 20169.4_M69.4 TS1M6
Microsoft Windows Server 20199.4_M69.4 TS1M6
Windows 7 Enterprise 32 bit9.4_M69.4 TS1M6
Windows 7 Enterprise x649.4_M69.4 TS1M6
Windows 7 Home Premium 32 bit9.4_M69.4 TS1M6
Windows 7 Home Premium x649.4_M69.4 TS1M6
Windows 7 Professional 32 bit9.4_M69.4 TS1M6
Windows 7 Professional x649.4_M69.4 TS1M6
Windows 7 Ultimate 32 bit9.4_M69.4 TS1M6
Windows 7 Ultimate x649.4_M69.4 TS1M6
64-bit Enabled AIX9.4_M69.4 TS1M6
64-bit Enabled Solaris9.4_M69.4 TS1M6
HP-UX IPF9.4_M69.4 TS1M6
Linux for x649.4_M69.4 TS1M6
Solaris for x649.4_M69.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.