SUPPORT / SAMPLES & SAS NOTES
Problem Note 63873: Shared-credential, grid-launched application servers fail to launch with the error "Could not authenticate..." when you use SAS® Workload Orchestrator
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After you configure an application server that uses a stored launch credential for grid launching using SAS Workload Orchestrator, validation fails. The application server is usually the pooled workspace server or stored process server. In this scenario, you see an error similar to the following:
PROVIDER(SAS): Could not authenticate to the cluster.
PROVIDER(SAS): Unable to get grid information from the master host.
Cannot initialize the grid provider module.
PROVIDER(SAS): Unable to get grid information from the master host.
Cannot initialize the grid provider module.
To confirm that you are encountering this issue, set the object spawner logger app.tk.tkegrid to Trace. This log shows that the object spawner is attempting to call SAS Workload Orchestrator using the SAS installation account without a password rather than using the sassrv credential that is stored in the metadata:
connectGrid: Username passed in but no password for user=sas
connectGrid: Unknown authentication for user=sas
...
restHeaderWriter: Data: HTTP/1.1 401 Unauthorized
connectGrid: Unknown authentication for user=sas
...
restHeaderWriter: Data: HTTP/1.1 401 Unauthorized
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Grid Manager | Microsoft® Windows® for x64 | 9.4_M6 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8 Pro x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows 10 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2012 Std | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2016 | 9.4_M6 | 9.4 TS1M6 | ||||
| Microsoft Windows Server 2019 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Enterprise x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Home Premium x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Professional 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Professional x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate 32 bit | 9.4_M6 | 9.4 TS1M6 | ||||
| Windows 7 Ultimate x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| 64-bit Enabled AIX | 9.4_M6 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 9.4_M6 | 9.4 TS1M6 | ||||
| HP-UX IPF | 9.4_M6 | 9.4 TS1M6 | ||||
| Linux for x64 | 9.4_M6 | 9.4 TS1M6 | ||||
| Solaris for x64 | 9.4_M6 | 9.4 TS1M6 | ||||