SUPPORT / SAMPLES & SAS NOTES
Problem Note 63856: You cannot download the results from a data load operation in a content release on the SAS® Risk Governance Framework
 |  |  |  |  |
After you load data through the SAS Risk Governance Framework web application, you might encounter an error when you try to view the results. When you click the Download Results link, you might see the following error:
This page can't be displayed
The problem occurs when you configure your system to use a reverse proxy, such as CA SiteMinder.
To work around the problem, make the following changes to the rest-mvc-config.xml file in the SAS-configuration-directory/Levn/Web/WebAppServer/SASServer8_1/sas_webapps/sas.riskgovernanceframework.war/WEB-INF/spring-config directory:
- Comment out the following lines, as shown below:
<!--
<mvc:interceptors>
<bean class="com.sas.commons.rest.links.BaseUrlConfiguration">
<property name="baseUrlFormat" value="${link.base.url.format}" />
</bean>
</mvc:interceptors>
-->
<mvc:interceptors>
<bean class="com.sas.commons.rest.links.BaseUrlConfiguration">
<property name="baseUrlFormat" value="${link.base.url.format}" />
</bean>
</mvc:interceptors>
-->
- Below that commented section, add the following lines:
<mvc:interceptors>
<bean class="com.sas.svcs.web.controllers.rest.LinkInterceptor" />
</mvc:interceptors>
<bean class="com.sas.svcs.web.controllers.rest.LinkInterceptor" />
</mvc:interceptors>
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Governance Framework | Windows 7 Home Premium 32 bit | 7.4 | 9.4 TS1M5 | ||
| Windows 7 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2016 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Std | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Std | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Datacenter | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 for x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 10 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise x64 | 7.4 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 7.4 | 9.4 TS1M5 | ||||
| Microsoft® Windows® for x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Home Premium x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Professional 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Professional x64 | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate 32 bit | 7.4 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate x64 | 7.4 | 9.4 TS1M5 | ||||
| Linux for x64 | 7.4 | 9.4 TS1M5 | ||||