Problem Note 63828: A clustered middle tier can become unresponsive upon start-up
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A clustered middle tier can become unresponsive upon start-up. When this problem occurs, the first node and (typically) the second node start normally. However, the third node fails intermittently, and the fourth node and beyond always fail. When the nodes fail, the start-up process stops responding, and the entire environment becomes unresponsive.
The problem occurs because of a distributed-thread deadlock in the Pivotal GemFire components of the middle tier.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | N/A | Windows 7 Ultimate x64 | 9.4 TS1M1 | |
| Windows 7 Ultimate 32 bit | 9.4 TS1M1 | |||
| Windows 7 Professional x64 | 9.4 TS1M1 | |||
| Windows 7 Professional 32 bit | 9.4 TS1M1 | |||
| Windows 7 Home Premium x64 | 9.4 TS1M1 | |||
| Windows 7 Home Premium 32 bit | 9.4 TS1M1 | |||
| Windows 7 Enterprise x64 | 9.4 TS1M1 | |||
| Windows 7 Enterprise 32 bit | 9.4 TS1M1 | |||
| Microsoft Windows Server 2012 Std | 9.4 TS1M1 | |||
| Microsoft Windows Server 2012 Datacenter | 9.4 TS1M1 | |||
| Microsoft Windows Server 2008 for x64 | 9.4 TS1M1 | |||
| Microsoft Windows Server 2008 | 9.4 TS1M1 | |||
| Microsoft Windows 8.1 Pro x64 | 9.4 TS1M1 | |||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 TS1M1 | |||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 TS1M1 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 TS1M1 | |||
| SAS Cloud | 9.4 TS1M1 | |||
| Microsoft® Windows® for x64 | 9.4 TS1M1 | |||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.4 TS1M1 | |||
| Microsoft Windows Server 2012 R2 Std | 9.4 TS1M1 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 TS1M1 | |||
| Microsoft Windows Server 2008 R2 | 9.4 TS1M1 | |||
| Microsoft Windows 8 Pro x64 | 9.4 TS1M1 | |||
| Microsoft Windows 8 Pro 32-bit | 9.4 TS1M1 | |||
| Microsoft Windows 8 Enterprise x64 | 9.4 TS1M1 | |||
| Microsoft Windows 8 Enterprise 32-bit | 9.4 TS1M1 | |||
| Microsoft Windows 10 | 9.4 TS1M1 | |||
| Macintosh | 9.4 TS1M1 | |||
| Apple Mobile Operating System | 9.4 TS1M1 | |||
| Android Operating System | 9.4 TS1M1 | |||
| 64-bit Enabled AIX | 9.4 TS1M1 | |||
| 64-bit Enabled HP-UX | 9.4 TS1M1 | |||
| 64-bit Enabled Solaris | 9.4 TS1M1 | |||
| HP-UX IPF | 9.4 TS1M1 | |||
| Linux | 9.4 TS1M1 | |||
| Linux for x64 | 9.4 TS1M1 | |||
| Linux on Itanium | 9.4 TS1M1 | |||
| OpenVMS on HP Integrity | 9.4 TS1M1 | |||
| Solaris for x64 | 9.4 TS1M1 | |||
A fix for this issue for SAS Middle Tier 9.4_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V10.html#63828A fix for this issue for SAS Management Console 9.4_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R76.html#63828A fix for this issue for SAS Middle Tier 9.4_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R75.html#63828| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2019-07-16 16:36:22 |
| Date Created: | 2019-03-11 18:40:13 |