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Problem Note 63241: The Application Server stops responding when you use the Refresh Application Server option

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When you use the Refresh Application Server option under the following conditions, the call does not work and the application server stops responding:

  • The application server that is being refreshed is not known by the object spawner.
  • The application server contains a load-balanced workspace server definition with multiple machines associated.
  • There are multiple object spawners that are running in the environment that the load-balanced workspace server is configured to run on.

The issue occurs when you refresh the application server using either SAS® Management Console or IOMOPERATE procedure code.

When the server stops responding, you must manually stop the client application that performs the refresh.

To work around this issue, use the Refresh Spawner option instead of the Refresh Application Server option.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Integration TechnologiesMicrosoft Windows 8.1 Pro 32-bit9.49.4 TS1M0
z/OS9.49.4 TS1M0
Microsoft® Windows® for x649.49.4 TS1M0
Microsoft Windows 8 Enterprise x649.49.4 TS1M0
Microsoft Windows 8.1 Enterprise x649.49.4 TS1M0
Microsoft Windows 8.1 Enterprise 32-bit9.49.4 TS1M0
Microsoft Windows 8 Pro x649.49.4 TS1M0
Microsoft Windows 109.49.4 TS1M0
Microsoft Windows 8.1 Pro x649.49.4 TS1M0
Microsoft Windows Server 2008 R29.49.4 TS1M0
Microsoft Windows Server 2008 for x649.49.4 TS1M0
Microsoft Windows Server 2012 Datacenter9.49.4 TS1M0
Microsoft Windows Server 2012 R2 Datacenter9.49.4 TS1M0
Microsoft Windows Server 2012 R2 Std9.49.4 TS1M0
Microsoft Windows Server 2012 Std9.49.4 TS1M0
Windows 7 Enterprise x649.49.4 TS1M0
Windows 7 Professional x649.49.4 TS1M0
64-bit Enabled AIX9.49.4 TS1M0
64-bit Enabled Solaris9.49.4 TS1M0
HP-UX IPF9.49.4 TS1M0
Linux for x649.49.4 TS1M0
Solaris for x649.49.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.