Problem Note 63241: The Application Server stops responding when you use the Refresh Application Server option
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When you use the Refresh Application Server option under the following conditions, the call does not work and the application server stops responding:
- The application server that is being refreshed is not known by the object spawner.
- The application server contains a load-balanced workspace server definition with multiple machines associated.
- There are multiple object spawners that are running in the environment that the load-balanced workspace server is configured to run on.
The issue occurs when you refresh the application server using either SAS® Management Console or IOMOPERATE procedure code.
When the server stops responding, you must manually stop the client application that performs the refresh.
To work around this issue, use the Refresh Spawner option instead of the Refresh Application Server option.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Integration Technologies | Microsoft Windows 8.1 Pro 32-bit | 9.4 | 9.4 TS1M0 | ||
| z/OS | 9.4 | 9.4 TS1M0 | ||||
| Microsoft® Windows® for x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8 Pro x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 10 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2008 R2 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2008 for x64 | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.4 | 9.4 TS1M0 | ||||
| Microsoft Windows Server 2012 Std | 9.4 | 9.4 TS1M0 | ||||
| Windows 7 Enterprise x64 | 9.4 | 9.4 TS1M0 | ||||
| Windows 7 Professional x64 | 9.4 | 9.4 TS1M0 | ||||
| 64-bit Enabled AIX | 9.4 | 9.4 TS1M0 | ||||
| 64-bit Enabled Solaris | 9.4 | 9.4 TS1M0 | ||||
| HP-UX IPF | 9.4 | 9.4 TS1M0 | ||||
| Linux for x64 | 9.4 | 9.4 TS1M0 | ||||
| Solaris for x64 | 9.4 | 9.4 TS1M0 | ||||
A fix for this issue for Threaded Kernel IOM 9.4_M4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A8B.html#63241
When you use the Refresh Application Server option, the call does not work when you refresh an application server context that contains a multi-machine load-balanced server configuration.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2019-01-16 14:14:15 |
| Date Created: | 2018-11-16 11:11:41 |