Problem Note 63088: A blank page is displayed when printing the Social Network Analysis Diagram in SAS® Social Network Analysis Server
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SAS Social Network Analysis Server provides Print functionality from various pages. Examples: Alerts, Details, and SAS Social Network Analysis. However, a blank window might be displayed when you try to print the Social Network Analysis Diagram from the SAS Social Network Analysis page. There are no errors or warnings to indicate a problem in the SAS Social Network Analysis Server log file. However, an error is displayed in the browser console:
To work around the problem, follow these steps.
1. Edit the plugins.json file, which is located in this directory:
Config_Home/Levx/Web/WebAppServer/SASServer8_1/sas_webapps/sas.sso.snaserver.war
2. Add the following lines:
"matchers": [
{
"context": "*",
"entityType": "*",
"role": "*",
"view": "network",
"excludes": []
}
],
"mobileUnsupported": true,
"hidden": true,
"type": "plugin",
"module": "src/sna/plugins/NetworkLegend/NetworkLegend"
}
3. Restart SASServer8.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Social Network Analysis Server | Microsoft Windows Server 2003 for x64 | 6.2_M3 | |||
| Microsoft Windows Server 2003 Standard Edition | 6.2_M3 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.2_M3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.2_M3 | |||||
| Microsoft Windows NT Workstation | 6.2_M3 | |||||
| Microsoft Windows 2000 Professional | 6.2_M3 | |||||
| Microsoft Windows 2000 Server | 6.2_M3 | |||||
| Microsoft Windows 2000 Datacenter Server | 6.2_M3 | |||||
| Microsoft Windows 2000 Advanced Server | 6.2_M3 | |||||
| Microsoft Windows 95/98 | 6.2_M3 | |||||
| Microsoft Windows 10 | 6.2_M3 | |||||
| Microsoft Windows 8.1 Pro x64 | 6.2_M3 | |||||
| Microsoft Windows 8.1 Pro 32-bit | 6.2_M3 | |||||
| Microsoft Windows 8.1 Enterprise x64 | 6.2_M3 | |||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.2_M3 | |||||
| Microsoft Windows 8 Pro x64 | 6.2_M3 | |||||
| Microsoft Windows 8 Pro 32-bit | 6.2_M3 | |||||
| Microsoft Windows 8 Enterprise x64 | 6.2_M3 | |||||
| Microsoft Windows 8 Enterprise 32-bit | 6.2_M3 | |||||
| Microsoft® Windows® for x64 | 6.2_M3 | |||||
| Microsoft Windows Server 2008 | 6.2_M3 | |||||
| Microsoft Windows Server 2008 R2 | 6.2_M3 | |||||
| Microsoft Windows Server 2008 for x64 | 6.2_M3 | |||||
| Microsoft Windows Server 2012 Datacenter | 6.2_M3 | |||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.2_M3 | |||||
| Microsoft Windows Server 2012 R2 Std | 6.2_M3 | |||||
| Microsoft Windows Server 2012 Std | 6.2_M3 | |||||
| Microsoft Windows Server 2016 | 6.2_M3 | |||||
| Microsoft Windows XP Professional | 6.2_M3 | |||||
| Windows 7 Enterprise 32 bit | 6.2_M3 | |||||
| Windows 7 Enterprise x64 | 6.2_M3 | |||||
| Windows 7 Home Premium 32 bit | 6.2_M3 | |||||
| Windows 7 Home Premium x64 | 6.2_M3 | |||||
| Windows 7 Professional 32 bit | 6.2_M3 | |||||
| Windows 7 Professional x64 | 6.2_M3 | |||||
| Windows 7 Ultimate 32 bit | 6.2_M3 | |||||
| Windows 7 Ultimate x64 | 6.2_M3 | |||||
| Windows Millennium Edition (Me) | 6.2_M3 | |||||
| Windows Vista | 6.2_M3 | |||||
| Windows Vista for x64 | 6.2_M3 | |||||
| 64-bit Enabled AIX | 6.2_M3 | |||||
| 64-bit Enabled Solaris | 6.2_M3 | |||||
| HP-UX IPF | 6.2_M3 | |||||
| Linux for x64 | 6.2_M3 | |||||
| Solaris for x64 | 6.2_M3 | |||||
A fix for this issue for SAS Social Network Analysis 6.2_M4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/C7T.html#63088| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2018-10-22 13:12:59 |
| Date Created: | 2018-10-18 09:15:01 |