SUPPORT / SAMPLES & SAS NOTES
Problem Note 63017: A segmentation violation exception occurs and the system stops responding when you attempt to run analyses using sample data
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In SAS® Risk Management for Banking, when you attempt to run analyses with the sample data on the Analysis tab, the following messages appear in the log:
ERROR: An I/O error has occurred on file _RSKJTMP._RISKJ_ENV_INH.INDEX.
ERROR: File _RSKJTMP._RISKJ_ENV_INH.INDEX is damaged. I/O processing did not complete.
ERROR: An exception has been encountered.
Please contact technical support and provide them with the following traceback information:
The SAS task name is [RISK (2)]
Segmentation Violation
Traceback of the Exception:
/opt/sas94/install/SASFoundation/9.4/sasexe/sas(+0x15b12e) [0x55ab0795812e]
/opt/sas94/install/SASFoundation/9.4/sasexe/sas(+0x4cb7b) [0x55ab07849b7b]
/opt/sas94/install/SASFoundation/9.4/sasexe/tkmk.so(bkt_signal_handler+0x144) [0x7f3db84cc404]
/lib64/libpthread.so.0(+0xf5e0) [0x7f3db97325e0]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasriska(+0x23f894) [0x7f3d45bbd894]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasriska(+0x23f6f2) [0x7f3d45bbd6f2]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasriska(rsklstw+0x743) [0x7f3d45bbceb3]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasrisk(+0x462a6) [0x7f3d465da2a6]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasrisk(rspstmt+0x15d3) [0x7f3d465b6f03]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasrisk(sasrisk+0x7ae) [0x7f3d465b542e]
/opt/sas94/install/SASFoundation/9.4/sasexe/sas(vvtentr+0x13d) [0x55ab0784971d]
/lib64/libpthread.so.0(+0x7e25) [0x7f3db972ae25]
/lib64/libc.so.6(clone+0x6d) [0x7f3db8d1b34d]
ERROR: An exception has been encountered.
ERROR: File _RSKJTMP._RISKJ_ENV_INH.INDEX is damaged. I/O processing did not complete.
ERROR: An exception has been encountered.
Please contact technical support and provide them with the following traceback information:
The SAS task name is [RISK (2)]
Segmentation Violation
Traceback of the Exception:
/opt/sas94/install/SASFoundation/9.4/sasexe/sas(+0x15b12e) [0x55ab0795812e]
/opt/sas94/install/SASFoundation/9.4/sasexe/sas(+0x4cb7b) [0x55ab07849b7b]
/opt/sas94/install/SASFoundation/9.4/sasexe/tkmk.so(bkt_signal_handler+0x144) [0x7f3db84cc404]
/lib64/libpthread.so.0(+0xf5e0) [0x7f3db97325e0]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasriska(+0x23f894) [0x7f3d45bbd894]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasriska(+0x23f6f2) [0x7f3d45bbd6f2]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasriska(rsklstw+0x743) [0x7f3d45bbceb3]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasrisk(+0x462a6) [0x7f3d465da2a6]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasrisk(rspstmt+0x15d3) [0x7f3d465b6f03]
/opt/sas94/install/SASFoundation/9.4/sasexe/sasrisk(sasrisk+0x7ae) [0x7f3d465b542e]
/opt/sas94/install/SASFoundation/9.4/sasexe/sas(vvtentr+0x13d) [0x55ab0784971d]
/lib64/libpthread.so.0(+0x7e25) [0x7f3db972ae25]
/lib64/libc.so.6(clone+0x6d) [0x7f3db8d1b34d]
ERROR: An exception has been encountered.
This same exception can occur when any process executes a RISK procedure step that contains a WRITELISTS statement, such as the following:
proc risk;
. . .more SAS statements. . .
writelists out=mytemp.temptbl objtype=24;
. . .more SAS statements. . .
run;
This issue occurs because internal processing handles memory incorrectly.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk Dimensions Enterprise Edition | Microsoft® Windows® for x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8 Enterprise 32-bit | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 6.11 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 6.11 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 for x64 | 6.11 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Datacenter | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2016 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Linux for x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.11 | 6.12 | 9.4 TS1M5 | 9.4 TS1M6 | ||