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Problem Note 63662: A misleading error message that says "Unable to copy PDF stream" is displayed in the SAS® Studio log file under certain conditions

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SAS Studio can write misleading error messages to the SAS Studio log when the following conditions are met:

  • You select the user preference Produce PDF output from the Results page.
  • You submit code that does not generate results.

The log can contain error messages that are similar to the following:

2018-03-15 11:27:29,184 [SubmissionThread] ERROR [User Name] com.sas.ep.sascoder.utilities.SASUtils - Unable to copy PDF stream.
com.sas.iom.SASIOMDefs.GenericError: Physical file does not exist, /tmp/SAS_workFDF7000057DB_TRCv125/#LN00056.

These messages can be ignored.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS StudioMicrosoft Windows Server 2008 R23.79.4 TS1M5
Microsoft® Windows® for x643.79.4 TS1M5
Microsoft Windows 8 Enterprise 32-bit3.79.4 TS1M5
Microsoft Windows 8 Enterprise x643.79.4 TS1M5
Microsoft Windows 8 Pro 32-bit3.79.4 TS1M5
Microsoft Windows 8 Pro x643.79.4 TS1M5
Microsoft Windows 8.1 Enterprise 32-bit3.79.4 TS1M5
Microsoft Windows 8.1 Enterprise x643.79.4 TS1M5
Microsoft Windows 8.1 Pro 32-bit3.79.4 TS1M5
Microsoft Windows 8.1 Pro x643.79.4 TS1M5
Microsoft Windows 103.79.4 TS1M5
Microsoft Windows Server 20083.79.4 TS1M5
Microsoft Windows Server 2008 for x643.79.4 TS1M5
Microsoft Windows Server 2012 Datacenter3.79.4 TS1M5
Microsoft Windows Server 2012 R2 Datacenter3.79.4 TS1M5
Microsoft Windows Server 2012 R2 Std3.79.4 TS1M5
Microsoft Windows Server 2012 Std3.79.4 TS1M5
Microsoft Windows Server 20163.79.4 TS1M5
Windows 7 Enterprise 32 bit3.79.4 TS1M5
Windows 7 Enterprise x643.79.4 TS1M5
Windows 7 Home Premium 32 bit3.79.4 TS1M5
Windows 7 Home Premium x643.79.4 TS1M5
Windows 7 Professional 32 bit3.79.4 TS1M5
Windows 7 Professional x643.79.4 TS1M5
Windows 7 Ultimate 32 bit3.79.4 TS1M5
Windows 7 Ultimate x643.79.4 TS1M5
64-bit Enabled AIX3.79.4 TS1M5
64-bit Enabled Solaris3.79.4 TS1M5
HP-UX IPF3.79.4 TS1M5
Linux for x643.79.4 TS1M5
Solaris for x643.79.4 TS1M5
SAS SystemSAS Studio for ViyaMicrosoft® Windows® for x645.15.2ViyaViya
Linux for x645.15.2ViyaViya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.