Problem Note 63133: Use of the SYSPRINTFONT= system option when creating graphics output with the ODS RTF destination might result in a Read Access Violation error
Using the SYSPRINTFONT= system option when you create graphics output using the ODS RTF destination might result in an error that is similar to the following:
ERROR: An exception has been encountered.
Please contact technical support and provide them with the
following traceback information:
The SAS task name is [Submit]
ERROR: Read Access Violation Submit
Exception occurred at (068E6038)
Task Traceback
Address Frame (DBGHELP API Version 4.0 rev 5)
00000000068E6038 000000002AD487E0 sasvwu:tkvercn1+0x114FF8
00000000068FBC0E 000000002AD488C0 sasvwu:tkvercn1+0x12ABCE
0000000007C18B6D 000000002AD488C8 sasxug:tkvercn1+0x7B2D
. . . more output . . .
ERROR: Generic critical error.
The error typically occurs when you use a Base SAS® procedure (such as SGPLOT) and you submit the code multiple times during the same SAS® session. It also occurs when the ODS RTF destination is specified. For example, when you specify an ODS PDF destination, the issue does not occur.
To circumvent the issue, you can remove the SYSPRINTFONT= system option from the code. Another workaround is to use the following statement to change the graphics output format option to PNG:
ods graphics / outputfmt=png;
Operating System and Release Information
SAS System | Base SAS | Microsoft® Windows® for x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 8 Enterprise 32-bit | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 8 Enterprise x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 8 Pro 32-bit | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 8 Pro x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 8.1 Enterprise x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 8.1 Pro 32-bit | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 8.1 Pro x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows 10 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows Server 2008 | 9.4_M5 | | 9.4 TS1M5 | |
Microsoft Windows Server 2008 R2 | 9.4_M5 | | 9.4 TS1M5 | |
Microsoft Windows Server 2008 for x64 | 9.4_M5 | | 9.4 TS1M5 | |
Microsoft Windows Server 2012 Datacenter | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows Server 2012 R2 Datacenter | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows Server 2012 R2 Std | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows Server 2012 Std | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Microsoft Windows Server 2016 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Windows 7 Enterprise 32 bit | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Windows 7 Enterprise x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Windows 7 Home Premium 32 bit | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Windows 7 Home Premium x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Windows 7 Professional 32 bit | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Windows 7 Professional x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Windows 7 Ultimate 32 bit | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
Windows 7 Ultimate x64 | 9.4_M5 | 9.4_M7 | 9.4 TS1M5 | 9.4 TS1M7 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | medium |
Date Modified: | 2020-08-03 15:58:19 |
Date Created: | 2018-10-26 13:11:58 |