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Problem Note 62402: You receive "ERROR: Invalid object specified to bridge protocol engine" in SAS® Studio

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After you submit code in SAS Studio, you might receive one or more of the following errors:

ERROR: BRIDGE FAILURE - ERROR LOADING IMAGE MODULE: sasxgopt SUBSYSTEM: 193 SLOT: 2
Error: Unable to load transient module (Bridge failure).
Error: Invalid object specified to bridge protocol engine

The problem occurs when SAS/GRAPH® software is licensed but it is not installed. This problem affects SAS® Studio 3.7x and SAS® Studio 4.x (SAS® Viya® 3.x) releases.

You can compare what you have licensed with what you have installed by running the following procedures. Their output is written to the log file.

Use the SETINIT procedure as shown below to see which products are licensed:

proc setinit;
run;

Use the PRODUCT_STATUS procedure as shown below to see which products are installed:

proc product_status;
run;

For SAS Studio Enterprise (Mid-Tier) or Basic edition:

Click the Hot Fix tab in this note to access the hot fix for this issue.

 

For SAS Studio Single-User edition:

You can determine whether you are running SAS Studio Single-User from the edition displayed in the About SAS Studio page, or by the fact that you launch SAS Studio from a shortcut on the Windows Start menu.

You can download the updated version of SAS Studio Single-User from our Downloads page.   

 

For SAS Studio 4.3 (SAS® Viya®) in Linux operating environments only:

Update Your Software to Fix This Issue

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Verify That the Update Has Been Installed

To verify that the fix is installed, run the following rpm command:

rpm -q sas-sasstudio

To complete this process, make sure that the package versions shown in the rpm output either match or are newer than the following:

sas-sasstudio-4.3.1-20180628.121938969496.x86_64

If you need additional assistance, contact SAS Technical Support.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS StudioWindows 7 Home Premium x643.79.4 TS1M5
Microsoft Windows Server 20083.79.4 TS1M5
Microsoft Windows Server 2008 R23.79.4 TS1M5
Microsoft Windows Server 2008 for x643.79.4 TS1M5
Microsoft Windows Server 2012 Datacenter3.79.4 TS1M5
Microsoft Windows Server 2012 R2 Datacenter3.79.4 TS1M5
Microsoft Windows Server 2012 R2 Std3.79.4 TS1M5
Microsoft Windows Server 2012 Std3.79.4 TS1M5
Microsoft Windows Server 20163.79.4 TS1M5
Windows 7 Enterprise 32 bit3.79.4 TS1M5
Windows 7 Enterprise x643.79.4 TS1M5
Windows 7 Home Premium 32 bit3.79.4 TS1M5
Windows 7 Ultimate 32 bit3.79.4 TS1M5
Windows 7 Professional 32 bit3.79.4 TS1M5
Windows 7 Professional x643.79.4 TS1M5
Windows 7 Ultimate x643.79.4 TS1M5
64-bit Enabled AIX3.79.4 TS1M5
64-bit Enabled Solaris3.79.4 TS1M5
HP-UX IPF3.79.4 TS1M5
Linux for x643.79.4 TS1M5
Solaris for x643.79.4 TS1M5
Microsoft Windows 103.79.4 TS1M5
Microsoft Windows 8.1 Pro x643.79.4 TS1M5
Microsoft Windows 8.1 Pro 32-bit3.79.4 TS1M5
Microsoft Windows 8.1 Enterprise x643.79.4 TS1M5
Microsoft Windows 8.1 Enterprise 32-bit3.79.4 TS1M5
Microsoft Windows 8 Pro x643.79.4 TS1M5
Microsoft Windows 8 Pro 32-bit3.79.4 TS1M5
Microsoft Windows 8 Enterprise x643.79.4 TS1M5
Microsoft Windows 8 Enterprise 32-bit3.79.4 TS1M5
Microsoft® Windows® for x643.79.4 TS1M5
SAS SystemSAS ViyaLinux for x643.33.4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.