Problem Note 62346: The SAS/SHARE® server abends with a Segmentation Violation during logging operations
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Internal logging routines within the SAS/SHARE server might cause the server to abend. In this scenario, the following error is written to the SAS server log file:
ERROR: An exception has been encountered.
The SAS task name is [SHRWTSK1]
Segmentation Violation
The SAS task name is [SHRWTSK1]
Segmentation Violation
You must restart the SAS/SHARE server so that users can access their server data again. However, the issue might occur repeatedly if the server gets heavy usage or a high volume of users, resulting in the need for additional restarts.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS/SHARE | Solaris for x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 |
| HP-UX IPF | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Linux for x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2016 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 9.4_M5 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 9.4_M5 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 | 9.4_M5 | 9.4 TS1M5 | ||||
| Microsoft Windows 10 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft® Windows® for x64 | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| z/OS 64-bit | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| z/OS | 9.4_M5 | 9.4_M6 | 9.4 TS1M5 | 9.4 TS1M6 | ||
A fix for this issue for Base SAS 9.4_M5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B6Q.html#62346
Internal logging routines within the SAS/SHARE server might cause the server to abend. The following error appears in the log: "ERROR: An exception has been encountered. The SAS task name is [SHRWTSK1]. Segmentation Violation."
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-06-20 14:35:36 |
| Date Created: | 2018-05-21 15:58:35 |