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Problem Note 61742: The NEXT_DETAIL_SK variable is incorrect in the CXTWH.Business_process_step_details table and you cannot obtain any matches

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The variable NEXT_DETAIL_SK is incorrect in the CXTWH.Business_process_step_details table. You need to multiply by 1000, as shown in the following example, in order to obtain any matches when you try to reference and pull data from code: 

Select to_char(a.session_sk)as Session_SK,TO_CHAR(a.detail_SK) as detail_SK, TO_CHAR(a.next_detail_SK);as Next_detail_SK, process_dttm,

Step_order_no, B.*, is_completion_flg, is_start_flg, page_url_txt as next_page_url_txt

From Business_process_step_details A

Left Join Business_process_step_dim B on A.process_step_sk = B.process_step_sk

Left Join detail_fact c on C.detail_SK=a.next_detail_SK*1000

Left Join page_dim d on c.page_sk=d.page_sk

WHERE process_dttm >= TO_DATE('26/JAN/2017 00:00:00', 'dd/mon/yyyy HH24:MI:SS')

AND process_dttm < TO_DATE('26/JAN/2017 01:00:00', 'dd/mon/yyyy HH24:MI:SS')

Be sure to keep this issue in mind when you are working in the data set.

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Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemSAS Customer Intelligence 360N/A
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.