Problem Note 61719: Microsoft Excel might crash on exit after you use SAS® Add-In for Microsoft Office
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Microsoft Excel might crash on exit after you use SAS Add-In for Microsoft Office. Here is an example of the problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 15.0.4919.1000
Application Timestamp: 58c7ab0f
Fault Module Name: clr.dll
Fault Module Version: 4.6.1055.0
Fault Module Timestamp: 563c0f73
Exception Code: 80131544
Exception Offset: 00275878
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 9cb4
Additional Information 2: 9cb41210ae70908f58c0b2b3c374b28a
Additional Information 3: 622e
Additional Information 4: 622e77ebb3006e35c7914183cb2d2cec
Application Name: EXCEL.EXE
Application Version: 15.0.4919.1000
Application Timestamp: 58c7ab0f
Fault Module Name: clr.dll
Fault Module Version: 4.6.1055.0
Fault Module Timestamp: 563c0f73
Exception Code: 80131544
Exception Offset: 00275878
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 9cb4
Additional Information 2: 9cb41210ae70908f58c0b2b3c374b28a
Additional Information 3: 622e
Additional Information 4: 622e77ebb3006e35c7914183cb2d2cec
To prevent the crash, rename the C:\Program Files\SASHome\x86\Integration Technologies\LoggingService.dll file.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Integration Technologies Client | Microsoft® Windows® for x64 | 9.45 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows 8 Pro x64 | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows 10 | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 for x64 | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Std | 9.45 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2016 | 9.45 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise 32 bit | 9.45 | 9.4 TS1M5 | ||||
| Windows 7 Enterprise x64 | 9.45 | 9.4 TS1M5 | ||||
| Windows 7 Home Premium 32 bit | 9.45 | 9.4 TS1M5 | ||||
| Windows 7 Home Premium x64 | 9.45 | 9.4 TS1M5 | ||||
| Windows 7 Professional 32 bit | 9.45 | 9.4 TS1M5 | ||||
| Windows 7 Professional x64 | 9.45 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate 32 bit | 9.45 | 9.4 TS1M5 | ||||
| Windows 7 Ultimate x64 | 9.45 | 9.4 TS1M5 | ||||
A fix for this issue for SAS Integration Technologies Client 9.45 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B7Z.html#61719| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-01-17 15:48:47 |
| Date Created: | 2018-01-16 16:19:10 |