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SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 61709: "Project creation failed with: creatingProviderError" and "Project open failed ..." messages are displayed when creating or opening projects

DetailsHotfixAboutRate It

When you attempt to create a project in SAS® Visual Data Mining and Machine Learning, Model Studio displays an error in the user interface.

Project creation failed with: creatingProviderError

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After closing the error window, the project is displayed in the Projects view in Model Studio.  However, if you attempt to open the project, then an error is displayed.

Project open failed with: creatingProviderError

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Errors such as these are displayed in the logs for the DataMining Service:

2018-01-04 18:13:21.734 ERROR 9795 --- [SASExecutor1] c.s.a.d.p.s.h.FileClientServiceImpl : service [f577a344d0747ec5] [ERROR_UPDATING_FILE_METADATA] 81504a1d-3373-42a7-a793-c59cb26b9d5a...
com.sas.commons.rest.exceptions.http.ServerErrorException: FileResource1515057201491...
     at com.sas.analytics.datamining.provider.service.helpers.FileClientServiceImpl.
updateFileResourceMetadata(FileClientServiceImpl.java:484)
     at com.sas.analytics.datamining.provider.service.helpers.FileClientServiceImpl.
associateFileToObject(FileClientServiceImpl.java:128)
     at com.sas.analytics.datamining.provider.service.helpers.FileClientServiceImpl.
associateFileToFolder(FileClientServiceImpl.java:106)
     at com.sas.analytics.datamining.provider.service.helpers.FileClientServiceImpl
$$FastClassBySpringCGLIB$$bce86fa5.invoke(<generated>)
    ...
Caused by: org.springframework.web.client.HttpClientErrorException: 400
     at org.springframework.web.client.DefaultResponseErrorHandler.handleError
​​​​​​​(DefaultResponseErrorHandler.java:63)
     at org.springframework.web.client.RestTemplate.handleResponse
​​​​​​​(RestTemplate.java:700)
     at org.springframework.web.client.RestTemplate.doExecute
​​​​​​​(RestTemplate.java:653)
     at org.springframework.web.client.RestTemplate.execute
(RestTemplate.java:628)
     at org.springframework.web.client.RestTemplate.exchange
(RestTemplate.java:590)
     at com.sas.analytics.commons.utils.RestRunnerImpl.getResponseEntity
​​​​​​​(RestRunnerImpl.java:174)

 

To work around this issue, follow these steps to change the operating-system time zone to UTC on all machines where SAS® Viya® is deployed:

1. Enter this command via the command line:

sudo timedatectl set-timezone UTC

2. Restart all SAS Viya services.

3. Create a SAS Visual Data Mining and Machine Learning project in Model Studio.

 

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Visual Data Mining and Machine LearningLinux for x648.2Viya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.