When you launch SAS Forecast Studio via Java Web Start, the following error is displayed in the Application Error dialog box: 

This problem occurs when Java Web Start uses Java 8, version 131 (Java Runtime environment 1.8.0_131) and later.

If you click Details in the dialog box, the following, additional error is displayed:  

To work around the error, remove the installation for the problematic Java version and use Java 8, version 121  (Java Runtime Environment 1.8.0_121) or earlier. These versions are available from the Oracle Java 8 archived Java SE 8 Archive Downloads page. Look for the correct version under the Java SE Runtime Environment 8uXXX category (where XXX is the version number). Be aware that the link to this page is subject to change at the discretion of Oracle Corporation.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Time Series Studio	Microsoft Windows 8 Enterprise 32-bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft® Windows® for x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8 Enterprise x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8 Pro 32-bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8 Pro x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8.1 Enterprise 32-bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8.1 Enterprise x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8.1 Pro 32-bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8.1 Pro x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 10	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2008	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2008 R2	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2008 for x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2012 Datacenter	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2012 R2 Datacenter	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2012 R2 Std	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2012 Std	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Enterprise 32 bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Enterprise x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Home Premium 32 bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Home Premium x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Professional 32 bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Professional x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Ultimate 32 bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Ultimate x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
SAS System	SAS Forecast Studio	Windows 7 Ultimate x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Ultimate 32 bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Professional x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Professional 32 bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Home Premium x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Home Premium 32 bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Enterprise x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Windows 7 Enterprise 32 bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2012 Std	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2012 R2 Std	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2012 R2 Datacenter	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2012 Datacenter	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2008 for x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2008 R2	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows Server 2008	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 10	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8.1 Pro x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8.1 Pro 32-bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8.1 Enterprise x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8.1 Enterprise 32-bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8 Pro x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8 Pro 32-bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8 Enterprise x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft Windows 8 Enterprise 32-bit	13.2	14.3	9.4 TS1M2	9.4 TS1M5
		Microsoft® Windows® for x64	13.2	14.3	9.4 TS1M2	9.4 TS1M5

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Time Series Studio 14.2 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/B7L.html#61401

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A fix for this issue for SAS Forecast Server 14.2 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/B4D.html#61401

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A fix for this issue for SAS Forecast Server 14.1 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/W73.html#61401

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A fix for this issue for SAS Time Series Studio 14.1 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/W75.html#61401

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The following errors might be displayed when you launch SAS Forecast Studio:
-- "Unable to launch the application."
-- "Unsigned application requesting unrestricted access to system. The following resource is signed with a weak signature algorithm . . ."

Type:	Problem Note
Priority:	medium

Date Modified:	2018-01-19 14:46:05
Date Created:	2017-11-13 10:01:41