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Problem Note 61184: In SAS® Data Loader for Hadoop 3.1, "Internal Server Error" occurs when you attempt to delete a newly created folder in the My Folder location

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When you try to delete a new folder in My Folder, the following message appears in the Save Directive As dialog box:

Internal Server Error message

When you click the Details link, you see null in the Error Details dialog box, as shown below:

Error Details dialog box

This problem occurs when you follow steps similar to the following:

  1. Open the Save Directive As dialog box.
  2. Navigate to Home ► My Folder.
  3. Create a new folder, and then try to delete it.

To work around this problem, you can delete the folder by navigating to Home ► User Folders ► your-user-ID ► My Folder.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Data Loader for HadoopMicrosoft® Windows® for x643.19.4 TS1M4
Microsoft Windows 8 Enterprise 32-bit3.19.4 TS1M4
Microsoft Windows 8 Enterprise x643.19.4 TS1M4
Microsoft Windows 8 Pro 32-bit3.19.4 TS1M4
Microsoft Windows 8 Pro x643.19.4 TS1M4
Microsoft Windows 8.1 Enterprise 32-bit3.19.4 TS1M4
Microsoft Windows 8.1 Enterprise x643.19.4 TS1M4
Microsoft Windows 8.1 Pro 32-bit3.19.4 TS1M4
Microsoft Windows 8.1 Pro x643.19.4 TS1M4
Microsoft Windows 103.19.4 TS1M4
Microsoft Windows Server 20083.19.4 TS1M4
Microsoft Windows Server 2008 R23.19.4 TS1M4
Microsoft Windows Server 2008 for x643.19.4 TS1M4
Microsoft Windows Server 2012 Datacenter3.19.4 TS1M4
Microsoft Windows Server 2012 R2 Datacenter3.19.4 TS1M4
Microsoft Windows Server 2012 R2 Std3.19.4 TS1M4
Microsoft Windows Server 2012 Std3.19.4 TS1M4
Windows 7 Enterprise 32 bit3.19.4 TS1M4
Windows 7 Enterprise x643.19.4 TS1M4
Windows 7 Home Premium 32 bit3.19.4 TS1M4
Windows 7 Home Premium x643.19.4 TS1M4
Windows 7 Professional 32 bit3.19.4 TS1M4
Windows 7 Professional x643.19.4 TS1M4
Windows 7 Ultimate 32 bit3.19.4 TS1M4
Windows 7 Ultimate x643.19.4 TS1M4
64-bit Enabled AIX3.19.4 TS1M4
64-bit Enabled Solaris3.19.4 TS1M4
HP-UX IPF3.19.4 TS1M4
Linux for x643.19.4 TS1M4
Solaris for x643.19.4 TS1M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.