The following error message might appear in SAS® Customer Intelligence Studio when you attempt to validate a decision campaign after you assign a treatment to the campaign:
If this error message does appear, then error messages similar to the following might also appear in your SASCustIntelCore6.x.log file:
Typically, this problem occurs only when a single script is run to start the SAS® Customer Intelligence environment.
To work around this problem, manually execute the start-up script for the SASServer6 web application server. Wait approximately five minutes and then manually execute the start-up script for the SASServer7 web application server.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Real-Time Decision Manager | Microsoft® Windows® for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8 Enterprise 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows 8 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows 8 Pro 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows 8 Pro x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows 8.1 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows 8.1 Pro 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows 8.1 Pro x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows 10 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows Server 2008 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows Server 2008 R2 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows Server 2008 for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows Server 2012 Datacenter | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows Server 2012 R2 Std | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Microsoft Windows Server 2012 Std | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Windows 7 Enterprise 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Windows 7 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Windows 7 Home Premium 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Windows 7 Home Premium x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Windows 7 Professional 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Windows 7 Professional x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Windows 7 Ultimate 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Windows 7 Ultimate x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
64-bit Enabled AIX | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
64-bit Enabled Solaris | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
HP-UX IPF | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Linux for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
Solaris for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |