Problem Note 61401: SAS® Forecast Studio fails to launch (via Java Web Start) and the error "Unable to launch the application" is displayed
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When you launch SAS Forecast Studio via Java Web Start, the following error is displayed in the Application Error dialog box:
This problem occurs when Java Web Start uses Java 8, version 131 (Java Runtime environment 1.8.0_131) and later.
If you click Details in the dialog box, the following, additional error is displayed:
To work around the error, remove the installation for the problematic Java version and use Java 8, version 121 (Java Runtime Environment 1.8.0_121) or earlier. These versions are available from the Oracle Java 8 archived Java SE 8 Archive Downloads page. Look for the correct version under the Java SE Runtime Environment 8uXXX category (where XXX is the version number). Be aware that the link to this page is subject to change at the discretion of Oracle Corporation.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Time Series Studio | Microsoft Windows 8 Enterprise 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 |
| Microsoft® Windows® for x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 10 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 R2 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 for x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Datacenter | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Std | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Std | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Enterprise 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Home Premium 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Home Premium x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Professional 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Professional x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Ultimate 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Ultimate x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| SAS System | SAS Forecast Studio | Windows 7 Ultimate x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 |
| Windows 7 Ultimate 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Professional x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Professional 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Home Premium x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Home Premium 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Enterprise 32 bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Std | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Std | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Datacenter | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 for x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 R2 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 10 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise 32-bit | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft® Windows® for x64 | 13.2 | 14.3 | 9.4 TS1M2 | 9.4 TS1M5 | ||
A fix for this issue for SAS Time Series Studio 14.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B7L.html#61401A fix for this issue for SAS Forecast Server 14.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B4D.html#61401A fix for this issue for SAS Forecast Server 14.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/W73.html#61401A fix for this issue for SAS Time Series Studio 14.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/W75.html#61401-- "Unable to launch the application."
-- "Unsigned application requesting unrestricted access to system. The following resource is signed with a weak signature algorithm . . ."
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2018-01-19 14:46:05 |
| Date Created: | 2017-11-13 10:01:41 |