Problem Note 61392: When you log on to the SAS® Environment Manager after having applied JRE 7, the error "This page can't be displayed" occurs or the browser is blank
The "This page can't be displayed" error might occur if you apply the SAS Private Java Runtime Environment after having logged on to SAS Logon Manager and then to the dashboard for the SAS Environment Manager. In some cases, instead of the error occurring, your browser might be blank.
Workaround
Use this workaround for logging on to the dashboard for the SAS Environment Manager:
- Stop the SAS Environment Manager.
- Under UNIX, run this command line:
- /LevX/Web/SASEnvironmentManager/server-5.X.0-EE/bin/hq-server.sh stop
- Navigate to <SASConf>/LevX/Web/SASEnvironmentManager/server-5.X.0-EE/hq-engine/hq-server/conf/.
- In an editor such as WordPad, open server.xml.
-
In the file, find the compression=on option.
<Connector port="${server.webapp.port}" executor="tomcatThreadPool" maxHttpHeaderSize="8192"
emptySessionPath="true" protocol="HTTP/1.1"
enableLookups="false" redirectPort="${server.webapp.secure.port}" acceptCount="100"
connectionTimeout="20000" disableUploadTimeout="true" compression="on"
- Change the compression value to off: compression=off
- Select File ► Save.
- Restart the services for the SAS Environment Manager.
Operating System and Release Information
SAS System | SAS Environment Manager | Solaris for x64 | 9.4 TS1M0 | 9.4 TS1M2 |
Linux for x64 | 9.4 TS1M0 | 9.4 TS1M2 |
64-bit Enabled Solaris | 9.4 TS1M0 | 9.4 TS1M2 |
HP-UX IPF | 9.4 TS1M0 | 9.4 TS1M2 |
64-bit Enabled AIX | 9.4 TS1M0 | 9.4 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2018-03-07 12:57:04 |
Date Created: | 2017-11-10 09:43:03 |