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Problem Note 60423: The business context fails to validate the connection details when you use a proxy server that requires authentication

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Setting the following options in the setenv.bat and setenv.sh files for the web-application server (typically SASServer6_x) that hosts SAS® Customer Intelligence core enables the core to connect to the Internet through a proxy server.

  • -Dhttp.proxyHost=proxy.domain.com
  • -Dhttp.proxyPort=80
  • -Dhttp.nonProxyHosts="localhost|*.domain.com|etc."
  • -Dhttps.proxyHost=proxy.domain.com
  • -Dhttps.proxyPort=80
  • -Dhttps.nonProxyHosts="localhost|*.domain.com|etc."

However, if the proxy server requires authentication, the following error is displayed when you validate the business context in SAS® Customer intelligence Studio after you add the SAS® Digital Marketing integration connection details: 

There is no workaround for this issue other than to use a proxy server that does not require authentication.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After you install the hot fix, add the following options to the setenv.bat or setenv.sh files in order to authenticate when you connect via the proxy server.

  • -Dsas.proxyUser=user-ID
  • -Dsas.proxyPassword=password


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft® Windows® for x646.59.4 TS1M3
Microsoft Windows 8 Enterprise 32-bit6.59.4 TS1M3
Microsoft Windows 8 Enterprise x646.59.4 TS1M3
Microsoft Windows 8 Pro 32-bit6.59.4 TS1M3
Microsoft Windows 8 Pro x646.59.4 TS1M3
Microsoft Windows 8.1 Enterprise 32-bit6.59.4 TS1M3
Microsoft Windows 8.1 Enterprise x646.59.4 TS1M3
Microsoft Windows 8.1 Pro 32-bit6.59.4 TS1M3
Microsoft Windows 8.1 Pro x646.59.4 TS1M3
Microsoft Windows 106.59.4 TS1M3
Microsoft Windows Server 20086.59.4 TS1M3
Microsoft Windows Server 2008 R26.59.4 TS1M3
Microsoft Windows Server 2008 for x646.59.4 TS1M3
Microsoft Windows Server 2012 Datacenter6.59.4 TS1M3
Microsoft Windows Server 2012 R2 Datacenter6.59.4 TS1M3
Microsoft Windows Server 2012 R2 Std6.59.4 TS1M3
Microsoft Windows Server 2012 Std6.59.4 TS1M3
Windows 7 Enterprise 32 bit6.59.4 TS1M3
Windows 7 Enterprise x646.59.4 TS1M3
Windows 7 Home Premium 32 bit6.59.4 TS1M3
Windows 7 Home Premium x646.59.4 TS1M3
Windows 7 Professional 32 bit6.59.4 TS1M3
Windows 7 Professional x646.59.4 TS1M3
Windows 7 Ultimate 32 bit6.59.4 TS1M3
Windows 7 Ultimate x646.59.4 TS1M3
64-bit Enabled AIX6.59.4 TS1M3
64-bit Enabled Solaris6.59.4 TS1M3
HP-UX IPF6.59.4 TS1M3
Linux for x646.59.4 TS1M3
Solaris for x646.59.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.