When you attempt to connect to SAS clients, such as SAS Enterprise Guide and SAS® Data Integration Studio, that use grid-launched workspace servers, you might see a dialog box indicating that a connection could not be made.
In SAS Enterprise Guide, this problem occurs when you connect to SASApp or you attempt to run your code or project. The action fails and the following message appears:
In SAS Data Integration Studio, this problem occurs when you run your job. The job fails and the following message appears:
Here are additional symptoms that you might encounter on the SAS server that you are attempting to connect to:
The issue occurs under the following conditions:
Workaround
The workaround is to remove any duplicated dafault SAS options from the Grid Server Properties and enter them into the SAS® Workspace Server's sasv9_usermods.cfg file under SAS-configuration-directory/Lev1/SASApp/WorkspaceServer.
For example, if -NOOVP -MEMSIZE 2G is in the default SAS options, and -FULLSTIMER -MEMSIZE 16G is in the grid option set, then you would complete the following steps to address the problem:
Click the Hot Fix tab in this note to access the hot fix for this issue.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | Base SAS | 64-bit Enabled Solaris | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 |
64-bit Enabled AIX | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Windows 7 Ultimate x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Windows 7 Home Premium x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Windows 7 Home Premium 32 bit | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Windows 7 Enterprise x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Windows 7 Enterprise 32 bit | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows Server 2012 Std | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows Server 2012 R2 Std | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows Server 2012 R2 Datacenter | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows Server 2012 Datacenter | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows Server 2008 for x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows Server 2008 R2 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows Server 2008 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 10 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 8.1 Enterprise 32-bit | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 8 Pro x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 8 Pro 32-bit | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 8 Enterprise x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 8 Enterprise 32-bit | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Windows 7 Ultimate 32 bit | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Windows 7 Professional x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Windows 7 Professional 32 bit | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 8.1 Pro x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
HP-UX IPF | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Linux for x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Solaris for x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 8.1 Pro 32-bit | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft Windows 8.1 Enterprise x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft® Windows® for x64 | 9.4_M1 | 9.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 |
A fix for this issue for Threaded Kernel IOM 9.4_M4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A8B.html#60150A fix for this issue for Base SAS 9.4_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V01.html#60150Type: | Problem Note |
Priority: | high |
Date Modified: | 2017-03-24 10:32:51 |
Date Created: | 2017-03-20 05:29:47 |