Problem Note 59966: Use the new setFieldsAndStatus command in a workflow template for SAS® Enterprise Case Management to shorten total workflow wait time
 |  |  |  |  |
After you update the task status for a case in SAS Enterprise Case Management, you might need to refresh the screen to view updated field values. This problem can occur if the task transition in the workflow template includes two HTTP Request policies containing the setFields and setStatus commands, respectively. Both policies might not complete before the screen is updated.
A new setFieldsAndStatus command is provided for the HTTP Request policy to combine the capabilities of the setFields and setStatus commands. The setFieldsAndStatus command should include both the desired field value and the status code value. For example, you could specify the following URL value in an HTTP Request policy to set the values for CASE.X_RR_COMPLETE_FLG, CASE.X_FINCEN_FILE_DT, and statusCode:
The following setFieldsAndStatus parameters are required:
- key
- entityType
- statusCode
- one or more fields
The following setFieldsAndStatus parameters are optional:
- caseClosed
- workflowComplete
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.3 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.3 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.3 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.3 | 9.4 TS1M2 | ||||
A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B1Y.html#59966A fix for this issue for SAS Enterprise Case Management 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/T72.html#59966| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2020-11-16 09:02:21 |
| Date Created: | 2017-02-13 18:05:03 |