In SAS Customer Intelligence Studio, Custom Detail values for a dynamic list do not render correctly in a campaign PDF document. This problem happens when you do the following:

1. You use a database or a SAS table to dynamically populate a text field in a campaign, a communication, or a treatment's custom detail.
2. Under Data Labels, you select a column label such as Supplier_Name, as shown below:

   

3. You create a simple campaign using the campaign or communication definition or the treatment that you created earlier.
4. Then you create a PDF document for the campaign.

When you perform these steps, the PDF document contains a value for Supplier_Code rather than a value for Supplier_Name , as expected. For example, the PDF might contain the supplier code EC3, as shown below:

 This supplier code appears in the PDF even though you enter a supplier name (for example, Call and Close) in the campaign.

As a workaround, change the value for Number of values to Multiples values rather than Single values, as shown here:

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.5 is available at:

A fix for this issue for SAS Marketing Automation 6.4 is available at: