SAS Enterprise GRC might fail to respond when the dimensional structure is very complex and user actions result in a large number of database queries. The problem occurs after the system cache is cleared. For example, the system cache is cleared when an administrator flushes the caches on the Administration menu or modifies a dimension through the user interface or a data loader.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After installing the hot fix, you can specify a new configuration property in the configdata.properties file. When you specify the following property, the web application will synchronize the loading of the dimensional data after the administrator flushes the caches:

Operating System and Release Information

A fix for this issue for SAS Enterprise GRC 6.1 is available at: