SUPPORT / SAMPLES & SAS NOTES
Problem Note 59415: An error occurs when you run the Extended Customer View (EVC) ETL job in SAS® Customer Experience Analytics
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When you run the Extended Customer View extract, transform, and load (ETL) job in SAS Customer Experience Analytics, the ETL job can fail. The job fails when a numeric value exceeds eight digits and is incorrectly converted to a character value and when the job tries to update the ECVrunfile.sas file. When the failure occurs, the following error appears in the log.
ERROR: A character operand was found in the %EVAL function or %IF condition where a numeric operand is required. The condition was: 1.0004E8-1.0004E8
ERROR: The macro CXT_ECVCHKINTEGRITY will stop executing.
ERROR: "Process Run Files" transform detected an err condition.
ERROR: Forcing SAS system to detect error condition.
ERROR: Execution terminated by an ABORT statement at line 1255 column 27. _ERROR_=1 _N_=1
ERROR: Errors printed on page 34.
ERROR: The macro CXT_ECVCHKINTEGRITY will stop executing.
ERROR: "Process Run Files" transform detected an err condition.
ERROR: Forcing SAS system to detect error condition.
ERROR: Execution terminated by an ABORT statement at line 1255 column 27. _ERROR_=1 _N_=1
ERROR: Errors printed on page 34.
As a workaround for this problem, follow the steps below.
- Click here to access a corrected version of the CXT_ECVCHKINTEGRITY macro. Save the corrected macro to the default sasautos directory: SAS-configuration-directory/Lev1/.../sasautos/.
- Execute the failed job (cxt_3400_ecv_CEAUPDATES) and run the ECV flow.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Experience Analytics | Microsoft® Windows® for x64 | 6.4 | |||
| Microsoft Windows 8 Enterprise 32-bit | 6.4 | |||||
| Microsoft Windows 8 Enterprise x64 | 6.4 | |||||
| Microsoft Windows 8 Pro 32-bit | 6.4 | |||||
| Microsoft Windows 8 Pro x64 | 6.4 | |||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | |||||
| Microsoft Windows 8.1 Enterprise x64 | 6.4 | |||||
| Microsoft Windows 8.1 Pro 32-bit | 6.4 | |||||
| Microsoft Windows 8.1 Pro x64 | 6.4 | |||||
| Microsoft Windows 10 | 6.4 | |||||
| Microsoft Windows 95/98 | 6.4 | |||||
| Microsoft Windows 2000 Advanced Server | 6.4 | |||||
| Microsoft Windows 2000 Datacenter Server | 6.4 | |||||
| Microsoft Windows 2000 Server | 6.4 | |||||
| Microsoft Windows 2000 Professional | 6.4 | |||||
| Microsoft Windows NT Workstation | 6.4 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.4 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.4 | |||||
| Microsoft Windows Server 2003 Standard Edition | 6.4 | |||||
| Microsoft Windows Server 2003 for x64 | 6.4 | |||||
| Microsoft Windows Server 2008 | 6.4 | |||||
| Microsoft Windows Server 2008 R2 | 6.4 | |||||
| Microsoft Windows Server 2008 for x64 | 6.4 | |||||
| Microsoft Windows Server 2012 Datacenter | 6.4 | |||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.4 | |||||
| Microsoft Windows Server 2012 R2 Std | 6.4 | |||||
| Microsoft Windows Server 2012 Std | 6.4 | |||||
| Microsoft Windows XP Professional | 6.4 | |||||
| Windows 7 Enterprise 32 bit | 6.4 | |||||
| Windows 7 Enterprise x64 | 6.4 | |||||
| Windows 7 Home Premium 32 bit | 6.4 | |||||
| Windows 7 Home Premium x64 | 6.4 | |||||
| Windows 7 Professional 32 bit | 6.4 | |||||
| Windows 7 Professional x64 | 6.4 | |||||
| Windows 7 Ultimate 32 bit | 6.4 | |||||
| Windows 7 Ultimate x64 | 6.4 | |||||
| Windows Millennium Edition (Me) | 6.4 | |||||
| Windows Vista | 6.4 | |||||
| Windows Vista for x64 | 6.4 | |||||
| Linux for x64 | 6.4 | |||||