Problem Note 59328: SAS® Real-Time Decision Manager prompts you with a message saying that you do not have a valid license for SAS® Customer Intelligence Studio
 |  |  |  |  |
SAS Real-Time Decision Manager stand-alone installations might prompt you with the following message when you are in SAS® Customer Intelligence Studio:
This prompt for a valid SAS® Customer Intelligence Studio license might appear whenever you attempt to modify the permissions of an object in the Diagram Tools function. You can modify the permissions of an object, as follows:
- In SAS Customer Intelligence Studio, select Setup ► Diagram Tools.
- Right-click the object that you want to modify (for example, Score) and select Properties to open the dialog box, as shown below. There, you can modify the permissions.
The invalid license message is generated because SAS® Real-Time Decision Manager incorrectly checks for a SAS® Marketing Automation license.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.Product Family Product System Product Release SAS Release Reported Fixed* Reported Fixed* SAS System SAS Real-Time Decision Manager Microsoft Windows Server 2008 6.3 9.4 TS1M1 Microsoft Windows 10 6.3 9.4 TS1M1 Microsoft Windows 8.1 Pro x64 6.3 9.4 TS1M1 Microsoft Windows 8.1 Pro 32-bit 6.3 9.4 TS1M1 Microsoft Windows 8.1 Enterprise x64 6.3 9.4 TS1M1 Microsoft Windows 8.1 Enterprise 32-bit 6.3 9.4 TS1M1 Microsoft Windows 8 Pro x64 6.3 9.4 TS1M1 Microsoft Windows 8 Pro 32-bit 6.3 9.4 TS1M1 Microsoft Windows 8 Enterprise x64 6.3 9.4 TS1M1 Microsoft Windows 8 Enterprise 32-bit 6.3 9.4 TS1M1 Microsoft® Windows® for x64 6.3 9.4 TS1M1 Microsoft Windows Server 2008 R2 6.3 9.4 TS1M1 Microsoft Windows Server 2008 for x64 6.3 9.4 TS1M1 Microsoft Windows Server 2012 Datacenter 6.3 9.4 TS1M1 Microsoft Windows Server 2012 R2 Datacenter 6.3 9.4 TS1M1 Microsoft Windows Server 2012 R2 Std 6.3 9.4 TS1M1 Microsoft Windows Server 2012 Std 6.3 9.4 TS1M1 Windows 7 Enterprise 32 bit 6.3 9.4 TS1M1 Windows 7 Enterprise x64 6.3 9.4 TS1M1 Windows 7 Home Premium 32 bit 6.3 9.4 TS1M1 Windows 7 Home Premium x64 6.3 9.4 TS1M1 Windows 7 Professional 32 bit 6.3 9.4 TS1M1 Windows 7 Professional x64 6.3 9.4 TS1M1 Windows 7 Ultimate 32 bit 6.3 9.4 TS1M1 Windows 7 Ultimate x64 6.3 9.4 TS1M1 64-bit Enabled AIX 6.3 9.4 TS1M1 64-bit Enabled Solaris 6.3 9.4 TS1M1 HP-UX IPF 6.3 9.4 TS1M1 Linux for x64 6.3 9.4 TS1M1 Solaris for x64 6.3 9.4 TS1M1
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#59328A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#59328| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-11-16 10:37:13 |
| Date Created: | 2016-11-11 12:38:27 |