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Problem Note 59328: SAS® Real-Time Decision Manager prompts you with a message saying that you do not have a valid license for SAS® Customer Intelligence Studio

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SAS Real-Time Decision Manager stand-alone installations might prompt you with the following message when you are in SAS® Customer Intelligence Studio:

Message saying that you do not have a valid license for SAS Customer Intelligence Studio

This prompt for a valid SAS® Customer Intelligence Studio license might appear whenever you attempt to modify the permissions of an object in the Diagram Tools function. You can modify the permissions of an object, as follows:

  1. In SAS Customer Intelligence Studio, select Setup ► Diagram Tools.
  2. Right-click the object that you want to modify (for example, Score) and select Properties to open the dialog box, as shown below. There, you can modify the permissions.

    image label

    The invalid license message is generated because SAS® Real-Time Decision Manager incorrectly checks for a SAS® Marketing Automation license.

    Click the Hot Fix tab in this note to access the hot fix for this issue.



    Operating System and Release Information

    Product FamilyProductSystemProduct ReleaseSAS Release
    ReportedFixed*ReportedFixed*
    SAS SystemSAS Real-Time Decision ManagerMicrosoft Windows Server 20086.39.4 TS1M1
    Microsoft Windows 106.39.4 TS1M1
    Microsoft Windows 8.1 Pro x646.39.4 TS1M1
    Microsoft Windows 8.1 Pro 32-bit6.39.4 TS1M1
    Microsoft Windows 8.1 Enterprise x646.39.4 TS1M1
    Microsoft Windows 8.1 Enterprise 32-bit6.39.4 TS1M1
    Microsoft Windows 8 Pro x646.39.4 TS1M1
    Microsoft Windows 8 Pro 32-bit6.39.4 TS1M1
    Microsoft Windows 8 Enterprise x646.39.4 TS1M1
    Microsoft Windows 8 Enterprise 32-bit6.39.4 TS1M1
    Microsoft® Windows® for x646.39.4 TS1M1
    Microsoft Windows Server 2008 R26.39.4 TS1M1
    Microsoft Windows Server 2008 for x646.39.4 TS1M1
    Microsoft Windows Server 2012 Datacenter6.39.4 TS1M1
    Microsoft Windows Server 2012 R2 Datacenter6.39.4 TS1M1
    Microsoft Windows Server 2012 R2 Std6.39.4 TS1M1
    Microsoft Windows Server 2012 Std6.39.4 TS1M1
    Windows 7 Enterprise 32 bit6.39.4 TS1M1
    Windows 7 Enterprise x646.39.4 TS1M1
    Windows 7 Home Premium 32 bit6.39.4 TS1M1
    Windows 7 Home Premium x646.39.4 TS1M1
    Windows 7 Professional 32 bit6.39.4 TS1M1
    Windows 7 Professional x646.39.4 TS1M1
    Windows 7 Ultimate 32 bit6.39.4 TS1M1
    Windows 7 Ultimate x646.39.4 TS1M1
    64-bit Enabled AIX6.39.4 TS1M1
    64-bit Enabled Solaris6.39.4 TS1M1
    HP-UX IPF6.39.4 TS1M1
    Linux for x646.39.4 TS1M1
    Solaris for x646.39.4 TS1M1
    * For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.