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Problem Note 59278: The runHttpGetDataLoader function in SAS® Enterprise Case Management fails when you retrieve data from different HTTP endpoints in the same session

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In SAS Enterprise Case Management, a request to retrieve data with the runHttpGetDataLoader function might fail. The problem occurs when you use the runHttpGetDataLoader function to retrieve data from different HTTP endpoints in the same session. A request to retrieve data from SAS Enterprise Case Management might fail if you have already requested data from SAS® Anti-Money Laundering, and vice versa.

For example, you might encounter the following error after retrieving data from SAS Anti-Money Laundering and then clicking the Refresh Suspects from Parent Entity button in a report screen:

Failed to request data from http(s)://<host>:<port>/SASEntCaseManagement/api/populateReport.json

When the problem occurs, the SASEntCaseManagement6.3.log might contain errors similar to the following:

SASEntCaseManagement 13Oct16 14:11:07 ERROR com.sas.solutions.casemgmt.cpb.function.RunHttpGetDataLoader - HTTP request returned a code other than 200 OK for URL: http://:80/SASEntCaseManagement/api/populateReport.json SASEntCaseManagement 13Oct16 14:11:07 ERROR com.sas.solutions.casemgmt.cpb.function.RunHttpGetDataLoader - Code: 500 SASEntCaseManagement 13Oct16 14:11:07 ERROR com.sas.solutions.casemgmt.cpb.function.RunHttpGetDataLoader - Reason: Internal Server Error

To work around the problem, log off from the application and then log back on before requesting the data from the second HTTP endpoint.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case Management64-bit Enabled AIX6.2_M19.4 TS1M1
64-bit Enabled Solaris6.2_M19.4 TS1M1
HP-UX IPF6.2_M19.4 TS1M1
Microsoft® Windows® for x646.2_M19.4 TS1M1
Linux for x646.2_M19.4 TS1M1
Solaris for x646.2_M19.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.