Problem Note 59278: The runHttpGetDataLoader function in SAS® Enterprise Case Management fails when you retrieve data from different HTTP endpoints in the same session
In SAS Enterprise Case Management, a request to retrieve data with the runHttpGetDataLoader function might fail. The problem occurs when you use the runHttpGetDataLoader function to retrieve data from different HTTP endpoints in the same session. A request to retrieve data from SAS Enterprise Case Management might fail if you have already requested data from SAS® Anti-Money Laundering, and vice versa.
For example, you might encounter the following error after retrieving data from SAS Anti-Money Laundering and then clicking the Refresh Suspects from Parent Entity button in a report screen:
Failed to request data from
http(s)://<host>:<port>/SASEntCaseManagement/api/populateReport.json
When the problem occurs, the SASEntCaseManagement6.3.log might contain errors similar to the following:
SASEntCaseManagement 13Oct16 14:11:07 ERROR
com.sas.solutions.casemgmt.cpb.function.RunHttpGetDataLoader - HTTP request returned a code other than 200 OK for URL:
http://:80/SASEntCaseManagement/api/populateReport.json
SASEntCaseManagement 13Oct16 14:11:07 ERROR
com.sas.solutions.casemgmt.cpb.function.RunHttpGetDataLoader - Code: 500
SASEntCaseManagement 13Oct16 14:11:07 ERROR
com.sas.solutions.casemgmt.cpb.function.RunHttpGetDataLoader - Reason: Internal Server Error
To work around the problem, log off from the application and then log back on before requesting the data from the second HTTP endpoint.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Enterprise Case Management | 64-bit Enabled AIX | 6.2_M1 | | 9.4 TS1M1 | |
64-bit Enabled Solaris | 6.2_M1 | | 9.4 TS1M1 | |
HP-UX IPF | 6.2_M1 | | 9.4 TS1M1 | |
Microsoft® Windows® for x64 | 6.2_M1 | | 9.4 TS1M1 | |
Linux for x64 | 6.2_M1 | | 9.4 TS1M1 | |
Solaris for x64 | 6.2_M1 | | 9.4 TS1M1 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | medium |
Date Modified: | 2016-11-14 09:25:12 |
Date Created: | 2016-11-01 10:20:09 |