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Problem Note 59039: The SAS® import procedure causes an out of memory condition, corruption of metadata, or a loss of quorum for a clustered SAS® Metadata Server

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A problem occurs when the Import SAS Package wizard is invoked in a clustered Metadata Server environment. The master server is unable to complete synchronization with the slave nodes, which might cause an out of memory condition, corruption of metadata, or a loss of quorum. The problem might occur even with relatively small import packages in the 30 MB size range.

SPK files are created and used by the Import SAS Package and Export SAS Package promotion tools, which are available in SAS® Management Console as well as from the command-line as batch scripts. For details about these tools, see the "Introduction to the Promotion Tools" section in SAS(R) 9.4 Intelligence Platform: System Administration Guide, Fourth Edition.

When you encounter this problem, the SAS Metadata Server log shows messages similar to these:

WARN [00000667] 35:a12345 - JnlfileWrite: Used Big compressor to compress journal entry from size 2498171728 to 80179669 at position 24183 (0x5e77): WARN [00000667] 35:a12345 - There is insufficient memory available to send an update to a slave node at this time so we must wait a short while until some becomes available. WARN [00000667] 35:a12345 - Sufficient memory to send an update to a slave node did not become available in time. The node will have to be resynchronized later. ERROR [00000667] 35:a12345 - Insufficient memory ERROR [00000667] 35:a12345 - CRITICAL ERROR encountered queueing journal entry to be sent to the slave nodes.

In most cases, UNIX systems are more susceptible to the problem than Microsoft Windows systems. This difference is a result of how each operating system stores threaded-kernel characters (TKChars). Windows uses two bytes to store TKChars, whereas UNIX uses four bytes.

To circumvent the problem, perform the import process with smaller SPK files or select a subset of objects to import from the larger SPK files.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Metadata Serverz/OS9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft® Windows® for x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8 Enterprise 32-bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8 Enterprise x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8 Pro 32-bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8 Pro x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8.1 Enterprise 32-bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8.1 Enterprise x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8.1 Pro 32-bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8.1 Pro x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 109.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 20089.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2008 R29.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2008 for x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2012 Datacenter9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2012 R2 Datacenter9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2012 R2 Std9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2012 Std9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Enterprise 32 bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Enterprise x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Home Premium 32 bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Home Premium x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Professional 32 bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Professional x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Ultimate 32 bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Ultimate x649.4_M39.4_M49.4 TS1M39.4 TS1M4
64-bit Enabled AIX9.4_M39.4_M49.4 TS1M39.4 TS1M4
64-bit Enabled Solaris9.4_M39.4_M49.4 TS1M39.4 TS1M4
HP-UX IPF9.4_M39.4_M49.4 TS1M39.4 TS1M4
Linux for x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Solaris for x649.4_M39.4_M49.4 TS1M39.4 TS1M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.