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Problem Note 59013: Hot Fix P38002 and Hot Fix R94002 cause SAS® Cost and Profitability Management to return a "response content type" error for any action you take

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You encounter problems when you perform the following actions:

  • Install Hot Fix P38002 for SAS® Web Application Server 9.4 to an installation of SAS® Cost and Profitability Management 8.1
  • Install Hot Fix R94002 for SAS® Web Application Server 9.41 to an installation of SAS® Cost and Profitability Management 8.1_M1 or SAS® Cost and Profitability Management 8.1_M2

After the hot fix is installed, all subsequent actions that you take in the SAS Cost and Profitability Management client fail with the following error:

Client found response content type of 'text/html;charset-utf-8' but expected 'text.xml'. The request failed with the error message: .. <html><head><title>Error report</title></head><body><h1>HTTP Status 500 - Request processing failed; nested exception is java.lang.NoClassDefFoundError: org/apache/activemq/pool/AmqJNDIPooledConnectionFactory</h1>

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Cost and Profitability Management ClientMicrosoft Windows 8 Enterprise 32-bit8.19.4 TS1M1
Microsoft Windows 8 Enterprise x648.19.4 TS1M1
Microsoft Windows 8 Pro 32-bit8.19.4 TS1M1
Microsoft Windows 8 Pro x648.19.4 TS1M1
Microsoft Windows 8.1 Enterprise 32-bit8.19.4 TS1M1
Microsoft Windows 8.1 Enterprise x648.19.4 TS1M1
Microsoft Windows 8.1 Pro 32-bit8.19.4 TS1M1
Microsoft Windows 8.1 Pro x648.19.4 TS1M1
Microsoft Windows 108.19.4 TS1M1
Microsoft Windows Server 20088.19.4 TS1M1
Microsoft Windows Server 2008 R28.19.4 TS1M1
Microsoft Windows Server 2008 for x648.19.4 TS1M1
Microsoft Windows Server 2012 Datacenter8.19.4 TS1M1
Microsoft Windows Server 2012 R2 Datacenter8.19.4 TS1M1
Microsoft Windows Server 2012 R2 Std8.19.4 TS1M1
Microsoft Windows Server 2012 Std8.19.4 TS1M1
Windows 7 Enterprise 32 bit8.19.4 TS1M1
Windows 7 Enterprise x648.19.4 TS1M1
Windows 7 Home Premium 32 bit8.19.4 TS1M1
Windows 7 Home Premium x648.19.4 TS1M1
Windows 7 Professional 32 bit8.19.4 TS1M1
Windows 7 Professional x648.19.4 TS1M1
Windows 7 Ultimate 32 bit8.19.4 TS1M1
Windows 7 Ultimate x648.19.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.