When an internal user's password is expired and a SAS^® Metadata Server cluster is being used, an error might occur when the user tries to change the expired password.

The error might occur under the following conditions:

• SAS Metadata Server is clustered.
• The SAS user's internal account (for example, myuserid@saspw) has expired because the Set a custom password expiration period check box is selected on the user's internal account as shown in the following display:

When the user with the expired password attempts to log on to the SAS Metadata Server from SAS^® Management Console or from SAS^® Personal Login Manager, a Change Password dialog box appears with the following message:

After entering information into the fields in the dialog box and clicking OK, the user encounters the following error:

At this point, the password change request fails, and the password is not changed in the metadata.

Workaround

To work around this issue, edit the connection profile to specify only one metadata server host name. It does not matter whether that metadata server is a master or a slave. See the following display as an example:

When you edit the connection profile in this way, the password change succeeds. After the password change is completed, you do not need to re-edit the connection profile. SAS Management Console automatically updates the connection profile with the list of all metadata server cluster node host names.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Management Console 9.4_M3 is available at:

A fix for this issue for SAS Middle Tier 9.4_M3 is available at:

A fix for this issue for SAS Personal Login Manager 9.4_M3 is available at:

A fix for this issue for SAS Information Map Studio 4.4_M3 is available at: