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When you execute a campaign in SAS Customer Intelligence, you might receive the following error in the SASCustIntelCore6.x.log file:
The error occurs when the SAS® Customer Intelligence Studio option Use temporary table capability of database is selected, as shown below:
The problem happens because the option's underlying code uses the READ_LOCK_TYPE=TABLE and CONNECTION=UNIQUE options. However, CONNECTION=UNIQUE is not allowed for Teradata temporary tables. Teradata allows only the CONNECTION=GLOBAL option.
As a workaround, clear the check box for the Use temporary table capability of database option. To access the option from SAS Customer Intelligence Studio, select Setup ► Business Contexts ► Settings ► Options.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Marketing Automation | Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 |
Linux for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 |