Exporting date-time custom details from a SAS^® Customer Intelligence Communication node might alter the format of the date-time value.

For example, this problem occurs when you perform steps similar to the following:

1. Create a communication definition that contains two date-time custom details that have the following values: April 12, 2016 01:15:41 PM and April 15, 2016 02:15:45 PM.
2. Create a selection campaign with a Communication node that uses this new communication definition.
3. In the Communication node, export the two custom details to a CSV file.
4. Click Preview Export. The date-time values are modified to the following: 12APR2016:09:15:41 and 15APR2016:10:15:45.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.5 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at: