Problem Note 58212: SAS® Workflow Services does not execute a timer-triggered policy action if the timer fires while the SAS® middle-tier is stopped
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When a workflow timer expires, the Apache Quartz Enterprise Job Scheduler starts the job to execute the timer-triggered policy action. If the timer expires when the SAS middle-tier is stopped, the Job Scheduler attempts to start the job during restart of the middle-tier. However, if the Job Scheduler starts the job before SAS Workflow Services is completely initialized, the system might not execute the timer-trigger policy action. In addition, you might see an error similar to the following in the SASWorkflowServices9.4.log file:
ERROR [unknown] org.quartz.core.JobRunShell - Job
SAS-WORKFLOW-JOBS.c9ca5321-89a7-4604-bee4-fbc377731dd6 threw an unhandled Exception: java.lang.NullPointerException
at com.sas.workflow.util.spring.WorkflowServiceUtil.getMessageSender(WorkflowServiceUtil.java:96)
at com.sas.workflow.engine.services.timer.scheduling.quartz.WorkflowJob.sendEventNotification(
WorkflowJob.java:95)
at com.sas.workflow.engine.services.timer.scheduling.quartz.WorkflowJob.execute(WorkflowJob.java:54)
SAS-WORKFLOW-JOBS.c9ca5321-89a7-4604-bee4-fbc377731dd6 threw an unhandled Exception: java.lang.NullPointerException
at com.sas.workflow.util.spring.WorkflowServiceUtil.getMessageSender(WorkflowServiceUtil.java:96)
at com.sas.workflow.engine.services.timer.scheduling.quartz.WorkflowJob.sendEventNotification(
WorkflowJob.java:95)
at com.sas.workflow.engine.services.timer.scheduling.quartz.WorkflowJob.execute(WorkflowJob.java:54)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Infrastructure Platform | Solaris for x64 | 9.4 | 9.4_M2 | 9.4 TS1M0 | 9.4 TS1M2 |
| HP-UX IPF | 9.4 | 9.4_M2 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Linux for x64 | 9.4 | 9.4_M2 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 9.4 | 9.4_M2 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 9.4 | 9.4_M2 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 9.4 | 9.4_M2 | 9.4 TS1M0 | 9.4 TS1M2 | ||
A fix for this issue for SAS Middle Tier 9.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/L49.html#58212
A "java.lang.NullPointerException" error occurs when the policy action is triggered during the initialization of SAS® Workflow Services.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2017-05-05 08:45:09 |
| Date Created: | 2016-05-13 15:31:57 |