Problem Note 58125: You cannot view Microsoft SQL Server table data when you use a SAS® Real-Time Decision Manager data process
 |  |  |  |  |
In SAS® Customer Intelligence Studio, you cannot view Microsoft SQL Server table data when the table names are in mixed-case letters and you use a SAS Real-Time Decision Manager data process.
The error in SAS Customer Intelligence Studio is as follows:
No data was loaded for the selected table. The file may no longer be available
at the location specified. It is not in a supported format, or it is empty (no columns)
at the location specified. It is not in a supported format, or it is empty (no columns)
To work around the problem, make sure that the SQL Server table names use uppercase letters.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | Windows 7 Home Premium x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 |
| Windows 7 Home Premium 32 bit | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows XP Professional | 5.6 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2003 for x64 | 5.6 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.6 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.6 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.6 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise 32-bit | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| z/OS | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Windows Vista | 5.6 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 5.6 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| HP-UX IPF | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Linux for x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
| Solaris for x64 | 5.6 | 6.5 | 9.3 TS1M2 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#58125| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-02-10 09:03:27 |
| Date Created: | 2016-04-27 12:56:42 |