Problem Note 58336: Using SAS® Real-Time Decision Manager 6.5 with the SAS® Federation Server 4.2 causes gradual decline of throughput and increased response time
When you are using SAS Real-Time Decision Manager 6.5 with the SAS Federation Server 4.2, you might notice an increase in in-memory usage for Java processes. This increase of memory usage produces a gradual decline of throughput and increased response time.
The problem occurs due to a memory leak in the JDBC driver in the SAS Decision Services JVM garbage collection activity (for identifying unused memory blocks and allocating them for reuse). The process eventually consumes most of the available heap/memory.
To work around the issue, restart the SAS Federation Server to reset memory, or increase the size of the JVM heap. However, increasing the heap size is only a temporary fix.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Federation Server | Solaris for x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Linux for x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
HP-UX IPF | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
64-bit Enabled Solaris | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
64-bit Enabled AIX | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Windows 7 Ultimate x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Windows 7 Ultimate 32 bit | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Windows 7 Professional x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Windows 7 Professional 32 bit | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Windows 7 Home Premium x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Windows 7 Home Premium 32 bit | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Windows 7 Enterprise x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Windows 7 Enterprise 32 bit | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows Server 2012 Std | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows Server 2012 R2 Std | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows Server 2012 R2 Datacenter | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows Server 2012 Datacenter | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows Server 2008 for x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows Server 2008 R2 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows Server 2008 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 10 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 8.1 Pro x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 8.1 Pro 32-bit | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 8.1 Enterprise x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 8.1 Enterprise 32-bit | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 8 Pro x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 8 Pro 32-bit | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 8 Enterprise x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft Windows 8 Enterprise 32-bit | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
Microsoft® Windows® for x64 | 4.2 | 4.2.1 | 9.4 TS1M3 | 9.4 TS1M4 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
When using SAS Federation Server 4.2, you might see an increase of in-memory usage for Java processes. This Java process could be for the SAS Web App Server or tc Server due to a JDBC driver bug.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2016-06-20 13:57:06 |
Date Created: | 2016-06-03 23:31:09 |