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Problem Note 57954: Trying to access the Monitoring Center in SAS® Environment Manager results in an HTTP Status 500 server error

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You might receive an HTTP Status 500 server error like the following when trying to access the Monitoring Center in SAS Environment Manager.

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This error is caused by an issue with security-ticket management.

A workaround for this issue is to restart the SAS Environment Manager server.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Job MonitorMicrosoft® Windows® for x642.12.29.4 TS1M09.4 TS1M4
64-bit Enabled AIX2.12.29.4 TS1M09.4 TS1M4
64-bit Enabled Solaris2.12.29.4 TS1M09.4 TS1M4
HP-UX IPF2.12.29.4 TS1M09.4 TS1M4
Linux for x642.12.29.4 TS1M09.4 TS1M4
Solaris for x642.12.29.4 TS1M09.4 TS1M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.