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Problem Note 57882: You cannot import or edit SAS® Digital Marketing broadcast content if you have a Polish locale for SAS® Customer Intelligence Studio

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If you have a Polish locale for SAS Customer Intelligence Studio, you cannot import or edit SAS Digital Marketing broadcast content. A failure occurs when you import or edit existing content on the Email Broadcasts Edit Content page, and the system is unresponsive.

This issue is caused by some or all of the following Polish (pl) language files, which incorrectly refer to the English (en) language code. (These files are located in directories similar to the ones shown below.)

SAS-configuration-directory/Lev1/Web/WebAppServer/SASServer6_1/sas_webapps/sas.customerintelligencestudio.war/ckeditor/plugins/insertImage/lang/pl.js SAS-configuration-directory/Lev1/Web/WebAppServer/SASServer6_1/sas_webapps/sas.customerintelligencestudio.war/ckeditor/plugins/insertVariable/lang/pl.js SAS-configuration-directory/Lev1/Web/WebAppServer/SASServer6_1/sas_webapps/sas.customerintelligencestudio.war/ckeditor/plugins/insertImageWithOutCond/lang/pl.js

The script files use the en language code instead of the pl language code. For example, .../insertImage/lang/pl.js contains the following line with the en language code:

CKEDITOR.plugins.setLang( 'insertImage', 'en', (

To work around the problem, use a text-editing tool to replace en with pl, as shown in this example:

"CKEDITOR.plugins.setLang( 'insertImage','pl', (

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Digital MarketingMicrosoft Windows 8 Pro 32-bit6.4
Microsoft Windows 8 Enterprise x646.4
Microsoft Windows 8 Enterprise 32-bit6.4
Microsoft® Windows® for x646.46.59.1 TS1M3
Microsoft Windows 8 Pro x646.4
Microsoft Windows 8.1 Enterprise 32-bit6.4
Microsoft Windows 8.1 Enterprise x646.4
Microsoft Windows 8.1 Pro 32-bit6.4
Microsoft Windows 8.1 Pro x646.4
Microsoft Windows 106.4
Microsoft Windows 95/986.4
Microsoft Windows 2000 Advanced Server6.46.59.1 TS1M3
Microsoft Windows 2000 Datacenter Server6.46.59.1 TS1M3
Microsoft Windows 2000 Server6.46.59.1 TS1M3
Microsoft Windows 2000 Professional6.46.59.1 TS1M3
Microsoft Windows NT Workstation6.46.59.1 TS1M3
Microsoft Windows Server 2003 Datacenter Edition6.46.59.1 TS1M3
Microsoft Windows Server 2003 Enterprise Edition6.46.59.1 TS1M3
Microsoft Windows Server 2003 Standard Edition6.46.59.1 TS1M3
Microsoft Windows Server 2003 for x646.4
Microsoft Windows Server 20086.4
Microsoft Windows Server 2008 R26.4
Microsoft Windows Server 2008 for x646.4
Microsoft Windows Server 2012 Datacenter6.4
Microsoft Windows Server 2012 R2 Datacenter6.4
Microsoft Windows Server 2012 R2 Std6.4
Microsoft Windows Server 2012 Std6.4
Microsoft Windows XP Professional6.46.59.1 TS1M3
Windows 7 Enterprise 32 bit6.4
Windows 7 Enterprise x646.4
Windows 7 Home Premium 32 bit6.4
Windows 7 Home Premium x646.4
Windows 7 Professional 32 bit6.4
Windows 7 Professional x646.4
Windows 7 Ultimate 32 bit6.4
Windows 7 Ultimate x646.4
Windows Millennium Edition (Me)6.4
Windows Vista6.46.59.1 TS1M3
Windows Vista for x646.46.59.1 TS1M3
64-bit Enabled AIX6.46.59.1 TS1M3
64-bit Enabled Solaris6.46.59.1 TS1M3
HP-UX IPF6.46.59.1 TS1M3
Linux for x646.46.59.1 TS1M3
Solaris for x646.46.59.1 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.