Problem Note 57629: A Microsoft Excel spreadsheet created in SAS/ACCESS® Interface to PC Files cannot be data loaded in SAS® Enterprise GRC
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SAS/ACCESS Interface to PC Files might generate a Microsoft Excel spreadsheet that you cannot data load into SAS Enterprise GRC. The problem occurs after hot fix J37005 for SAS/ACCESS Interface to PC Files is installed on your system. After you attempt to data load the spreadsheet in SAS Enterprise GRC, you might see an "HTTP 500 Internal Server Error" or an "Enterprise GRC Error." When the problem occurs, the SAS Enterprise GRC log contains the following exception:
java.io.CharConversionException: Malformed UTF-8 character
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS/ACCESS Interface to PC Files | z/OS | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 |
| Microsoft® Windows® for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro 32-bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Microsoft Windows XP Professional | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium 32 bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional 32 bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate 32 bit | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows 7 Ultimate x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Windows Vista | 9.3_M2 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 9.3_M2 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled HP-UX | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| HP-UX IPF | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Linux | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Linux for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
| Solaris for x64 | 9.3_M2 | 9.4_M4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
A fix for this issue for SAS/ACCESS Interface to PC Files 9.4_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Y42.html#57629A fix for this issue for SAS/ACCESS Interface to PC Files 9.3_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J37.html#57629| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2017-01-17 15:42:32 |
| Date Created: | 2016-02-10 17:19:15 |