57458 - The CXA_AVAE_ETL flow fails during the ETL job cxa_10104_AVAE_pull_detail_dtl_dat in SAS® Customer Experience Analytics

Problem Note 57458: The CXA_AVAE_ETL flow fails during the ETL job cxa_10104_AVAE_pull_detail_dtl_dat in SAS® Customer Experience Analytics

In SAS Customer Experience Analytics, the cxa_10104_AVAE_pull_detail_dtl_dat.sas job fails when you run the standard CXA_AVAE_ETL flow. When the failure occurs, this error is generated:

MPRINT(CXA_AVAE_INDEX_DBMS_TABLE): proc sql noprint; MPRINT(CXA_AVAE_INDEX_DBMS_TABLE): connect to POSTGRES(SERVER="rdcesx06049.race.sas.com" DATABASE=CXTWH AUTHDOMAIN='CXTDataBaseAuthDomain' DBMAX_TEXT=3000 PORT=10462 ); MPRINT(CXA_AVAE_INDEX_DBMS_TABLE): execute( create UNIQUE index AVAENEWDETAILDTLDATDETAILSK on public.AVAE_NEW_DETAIL_DTL_DAT (detail_sk ) ) by POSTGRES; ERROR: CLI execute error: ERROR: could not create unique index "avaenewdetaildtldatdetailsk" Key (detail_sk)=(4932656764994464170475599068000) is duplicated.; Error while executing the query NOTE: PROC SQL set option NOEXEC and will continue to check the syntax of statements. MPRINT(CXA_AVAE_INDEX_DBMS_TABLE): quit; NOTE: The SAS System stopped processing this step because of errors. NOTE: PROCEDURE SQL used (Total process time): real time 1.16 seconds cpu time 0.00 seconds 49 The SAS System 08:57 Monday, January 4, 2016 ERROR: Untrapped err - macro var syserr: 1012. See previous SAS generated err in log for explanation. ERROR: Untrapped err - macro var sqlRc: 8. See previous SAS generated err in log for explanation. NOTE: Signal file CXTWH.cxa_reload_signal does not exist. NOTE: Signal file AVAECNFG.AVAE_submart_nostatus_signal does not exist. NOTE: Signal file AVAECNFG.AVAE_submart_running_signal exists. NOTE: Signal file AVAECNFG.AVAE_submart_running_signal exists.

There is a workaround for this issue. Your SAS Technical Support contact will provide you with a macro file. When you receive the macro file, place it in the unmacro path for SAS Customer Experience Analytics and run the extract, transform, and load (ETL) flow. The unmacro path should be similar to the following:

/data01/SAS-installation-directory/SAS-configuration-directory/Lev1/CXAApp/SASEnvironment/SASCustExpAnalytics/SASMacroM/

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Customer Experience Analytics	Linux for x64	6.4	6.4
		Microsoft® Windows® for x64	6.4	6.4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

Type:	Problem Note
Priority:	high

Date Modified:	2016-05-31 11:52:32
Date Created:	2016-01-19 08:56:37