SUPPORT / SAMPLES & SAS NOTES
Problem Note 57386: Nodes appear to continue processing even when a campaign that contains Link and Prioritize nodes appears to execute successfully
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When you execute a SAS® Customer Intelligence campaign that contains a Prioritize node with an upstream Link node, the campaign seems to execute and a message displays stating that the campaign executed successfully. However, each node in the diagram still seems to continue processing, and the counts are never returned.
Then, the campaign might close without displaying any error messages, even though the nodes still seem to be active. When you re-open the campaign, there are no counts on the nodes.
If you view the SASCustIntelCore6.x.log file, you will see an error similar to the following:
2015-10-30 12:39:34,030 DEBUG [CIAsyncExec-10] 2015-10-30 12:39:34,057 ERROR[CIAsyncExec-10][d69b2cc913c1483c:-27daea8d:150b5dc651c:-30ea] [sasdemo]analytics.crm.flow.ForkCampCommExecution - Uncaught exception:
java.lang.NullPointerException
at
com.sas.analytics.crm.flow.MAPrioritizeNode.getMemberTableDescriptor(MAPrioritizeNode.java:816)
at com.sas.analytics.crm.flow.MACellNode.run(MACellNode.java:129)
at com.sas.analytics.crm.flow.MAFlow.executeNode(MAFlow.java:1334)
at
com.sas.analytics.crm.flow.MAFlow.createTaskSequence(MAFlow.java:2298)
at
com.sas.analytics.crm.flow.MAFlow.createListofTaskSequences(MAFlow.java:2339)
This behavior occurs when you have the following:
- You have a Prioritize node that has two or more input nodes.
- One of the input nodes has, upstream from it, a Cell node from a link node. That Cell node is not the first-priority cell chosen in the Prioritize node.
To work around this issue:
- Ensure that the linked Cell node is the first priority chosen in the Prioritize node.
- Ensure that the linked Cell node is the only Cell node in the Prioritize node, as shown below.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |
| Microsoft Windows 8 Enterprise 32-bit | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro 32-bit | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8 Pro x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 10 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows 95/98 | 6.3 | |||||
| Microsoft Windows 2000 Advanced Server | 6.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 6.3 | |||||
| Microsoft Windows 2000 Server | 6.3 | |||||
| Microsoft Windows 2000 Professional | 6.3 | |||||
| Microsoft Windows NT Workstation | 6.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.3 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.3 | |||||
| Microsoft Windows Server 2003 Standard Edition | 6.3 | |||||
| Microsoft Windows Server 2003 for x64 | 6.3 | |||||
| Microsoft Windows Server 2008 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 R2 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2008 for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Datacenter | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 R2 Std | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows Server 2012 Std | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Microsoft Windows XP Professional | 6.3 | |||||
| Windows 7 Enterprise 32 bit | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium 32 bit | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Home Premium x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional 32 bit | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Professional x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Ultimate 32 bit | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Windows 7 Ultimate x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Windows Millennium Edition (Me) | 6.3 | |||||
| Windows Vista | 6.3 | |||||
| Windows Vista for x64 | 6.3 | |||||
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M3 | |||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M3 | |||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||
| Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M3 | |||