Problem Note 57120: An error occurs when you start too many campaigns at the same time with SAS® Marketing Automation Launcher
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When you start too many campaigns at the same time using SAS Marketing Automation Launcher, some campaigns might fail with the following error:
2015-10-08 01:10:48,429 ERROR [CIAsyncExec-8] [] [] om.sas.analytics.crm.ma.launcher.log.Log - 2015-10-08 01:10:48,429: EXCEPTION
2015-10-08 01:10:48,430 ERROR [CIAsyncExec-8] [] [] om.sas.analytics.crm.ma.launcher.log.Log - com.sas.analytics.crm.ma.launcher.MALauncher:launch()
com.sas.analytics.crm.ma.launcher.client.LaunchException: invalidDirective.fmt.txt
at com.sas.analytics.crm.ma.launcher.MALauncher.validateDirective(MALauncher.java:804)
at com.sas.analytics.crm.ma.launcher.MALauncher.launch(MALauncher.java:250)
at com.sas.analytics.crm.ma.launcher.MALauncher.wrappedMain(MALauncher.java:186)
at com.sas.analytics.crm.ma.launcher.wrapper.WrappedLaunchCommand.run(WrappedLaunchCommand.java:42)
at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:744)
The number of concurrent campaigns that can cause the problem is not a set number. That number is based on various factors for your specific system. The problem occurs because of an issue with how the threads are handled in SAS® Customer Intelligence Core.
To work around the problem, start fewer campaigns at the same time with SAS Marketing Automation Launcher.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 |
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M2 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#57120A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#57120| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-02-25 13:09:05 |
| Date Created: | 2015-11-19 16:18:06 |