Problem Note 56863: Performance issues occur in SAS® Customer Intelligence Studio
In SAS Customer Intelligence Studio, you might encounter performance issues similar to the following:
- Adding/deleting a node to the diagram or removing/adding the arrows between the nodes might take more than a minute for each action.
- Saving a campaign might take 10 minutes or more.
- Opening a campaign might take 20 minutes or more.
When these issues occur, the following messages are repeated numerous times in the SASCustIntelCore6.x.log file when you set logging tracing level to HIGH:
[aca2e89349f2062c:3f7a116d:150259f444f:3c64] [sasdemo] sas.analytics.crm.flow.ejb.FlowProxyImpl - getDiagramModel: Time taken to
getDiagramModel: StopWatch '': running time (millis) = 280026
2015-10-02 11:17:01,024 DEBUG [CIAsyncExec-3] [xxx2e89349x2062c:3xxa116x:150259f444f:3c64] [sasdemo] sas.analytics.crm.flow.ejb.FlowProxyImpl - getDiagramModel: Time taken to
getDiagramModel: StopWatch '': running time (millis) = 228581
2015-10-02 11:20:59,404 DEBUG [CIAsyncExec-3] [xxx2e89349x2062c:3xxa116x:150259f444f:3c64] [sasdemo] sas.analytics.crm.flow.ejb.FlowProxyImpl - getDiagramModel: Time taken to
getDiagramModel: StopWatch '': running time (millis) = 211767
2015-10-02 11:23:13,352 DEBUG [CIAsyncExec-3] [xxx2e89349x2062c:3xxa116x:150259f444f:3c64] [sasdemo] sas.analytics.crm.flow.ejb.FlowProxyImpl - getDiagramModel: Time taken
getDiagramModel: StopWatch '': running time (millis) = 106018
Note: If you convert the highlighted number above (280026 milliseconds) to minutes, you have a running time of 4.67 minutes.
Communication nodes perform certain validations when they are in a ready for execution state, which can cause the performance delay that is described above. To circumvent this problem, add a Cell node to the diagram and link this node to all of the Communication nodes. When you do this, the Communication nodes are in a not ready for execution state, as shown below:
When the Communication nodes are in this state, there is no excessive performance delay.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Customer Intelligence Studio | Windows 7 Home Premium x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Windows 7 Home Premium 32 bit | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Windows 7 Enterprise x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Windows 7 Enterprise 32 bit | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows Server 2012 Std | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows Server 2008 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft® Windows® for x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Microsoft Windows 8.1 Pro | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Linux for x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
HP-UX IPF | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
64-bit Enabled Solaris | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
64-bit Enabled AIX | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Windows 7 Ultimate x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Windows 7 Ultimate 32 bit | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Windows 7 Professional x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Windows 7 Professional 32 bit | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
Solaris for x64 | 6.1_M1 | 6.5 | | 9.4 TS1M3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2015-11-20 10:58:38 |
Date Created: | 2015-10-21 06:28:06 |