In SAS Customer Intelligence Studio, you might not be able to open the execution/scheduling page for a campaign group. When this problem occurs, the display stops responding.

This problem might occur when you schedule a campaign group that does not have an end date or when the schedule date starts in the past. The following display shows both of these criteria (no end date and a start date that begins in the past):

To work around this problem, create a new campaign group and add all member campaigns to it. Then be sure to use an end date when you schedule the campaign group. For example, use a value for End date that is set far into the future or use a sufficiently large number of occurrences for the End after parameter.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.4 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at: