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Problem Note 56451: The error "The Application is not authorized to use SAS Logon Manager" occurs when you try to log on to SAS® Environment Manager

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When you attempt to log on to SAS Environment Manager with a valid user account, the following error message is generated in the browser:

The application is not authorized to use SAS Logon Manager

This problem results, usually, as a side affect of applying hot fixes (specifically Hot Fix R75005).

To work around this problem, you need to add a global application property (ServiceUrl.Allowed, as follows:

  1. Log on to SAS® Management Console as an unrestricted user.
  2. From the Plugins tab in SAS Management Console, select Application Management ► Configuration Manager. Then right-click SAS Application Infrastructure and select Properties.
  3. On the Advanced tab in the properties dialog box, add the following values:
    • For Property Name, enter ServiceUrl.Allowed. This property name is case-sensitive. Therefore, enter it exactly as shown here.
    • For Property Value, enter the URL for the SAS Environment Manager console. The URL syntax for the console URL is as follows:
      protocol://your.host.name:port-number/**

      Example:

      http://your.host.name:7080/**

      Notes about the URL syntax:

      • The two trailing asterisks are required in the URL path.
      • The values for protocol, host-name, and port-number should match the values for the URL that you use to access SAS Environment Manager.
    • Click OK to exit the dialog box. Then click OK again in the application to apply the new setting.
    • Restart SAS® Web Application Server.


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Web Infrastructure Platform64-bit Enabled AIX9.4_M29.4_M39.4 TS1M29.4 TS1M3
Microsoft® Windows® for x649.4_M29.4_M39.4 TS1M29.4 TS1M3
64-bit Enabled Solaris9.4_M29.4_M39.4 TS1M29.4 TS1M3
HP-UX IPF9.4_M29.4_M39.4 TS1M29.4 TS1M3
Linux for x649.4_M29.4_M39.4 TS1M29.4 TS1M3
Solaris for x649.4_M29.4_M39.4 TS1M29.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.